I'd love to see, on the reporting pages, the ability to do more advanced data mining (or at least have an export link) so that I could find the answers to questions like:
- Who do I/we spend the most time talking to on the phone?
- Who do I/we call most often?
- Who do I/we text the most?
- Who calls us the most?
A lot of it could be done with filtering or sorting.