"Remove device from account" Confirmation

One errant click on the settings page and you lose your number.  A notice to that effect and a confirmation request seems like a good idea before going ahead and removing the phone from the account.  On the plus side, turning it back on (with a new number) is easy.  I'm not sure this is good for Ting, though, if it costs Ting $35 each time.  Someone may try playing the number lottery until they get a result they're satisfied with.

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Comments

4 comments
  • Ting customer service graciously agreed to work on getting the old number back after I accidentally removed a device. Great customer service, but a simple software enhancement could prevent similar mistakes in the future.

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  • There should definitely be a confirmation before we take that action on your behalf. If we haven't added that to the new Dashboard we've just released in Preview, I'll make sure we do so shortly.

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  • Just curious if a confirmation prompt was ever implemented.

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  • The last time I removed a device from my account I received a prompt.

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