Parent managed, kid friendly service (or Employer managed, Employee restrictive service)

I work in the Education industry and I see a very large demand for per-line managed service.  Parents want to get their kids a cell phone, but are worried about a few things.  Who's calling or texting them? Are they on the phone at school, texting and using the internet all day long?  Where are they right now?

This would probably work very well for Business use as well. 

Key points:

a.  Administrator / Master / Parent login that has full control over all phones and settings.  Employee / Child login that is either read-only or has access to settings that are assignable by the Administrator login.

b. Approved "Friends".  I'd like to be able to restrict what numbers a particular phone can call and text.

c.  Time limits on talk, text, and data.  Allow Timmy 1 hour of data usage (or 20MB), 50 texts, and 2 hours of talk per day.

d.  Schedules:  Timmy shouldn't be allowed to talk to his friends after 9pm or before 6am.

e.  Groups.  I would like to be able to assign different time limits for different groups.  For example:  Timmy shouldn't be able to talk to his friends more than 2 hours per day, but he should be able to call Mom, Dad, Grandma, and Aunt Gertrude any time.

f.  Up-to-date call logs.  I'd like to know who called Timmy 10 minutes ago.

g.  Text message transcripts viewable online.

Something extra:  Since most phones have gps capability, offer as a service, GPS Family / Employee Tracking.  Timmy didn't get on the bus after school and won't answer his phone.  Where is he?

Just a few ideas...  People already love that you can turn off texting and data at a whim.  But they want more.

Thanks for reading.

Will G.

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Comments

9 comments
  • There are a few android apps that do most of the things you are asking. At this point Ting does not but I was told ah upgrade is coming this summer. Maybe some of the features your asking will be there.

    Personally I think you need yo make the child/employee responsible. Set boundaries and they should be the ones responsible for managing their usage. Yes some if them will brake the rules and then they will get a consequence.

    I work for a school and 95% of our students follow the rules. The others need to learn about being responsible.

    For me I would like the alert system to alert each user per line about their own usage. That way they can manage how many minutes they have left.

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  • Thanks for the input Will!

    I think most of what you're looking for is better handled by apps on the phone rather than stuff we can do at the account level.

    Another option would be for parents to set kids up with Google Voice and use that to control access and (maybe) get details about the calls and messages.

    We'll be offering better controls of individual devices in the next release of the Your Account section of Ting and that will give you a bit of what you will want.

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  • I would like my child to be able to login to the dashboard only so that they could see their current usage.  Part of learning to manage their account and usage.  Thanks...

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  • @Jason

    You can set up alerts (even multiple alerts) in the account dashboard. The alerts can be an email or SMS as they reach a certain level of minutes or texts or data. Set up multiple alerts for half way three quarters, etc. You and or your child can get the alerts so you can discuss how the phone is being used etc. You can set an absolute limit for text, minutes or data and that service can be disabled once the level has been reached.

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  • Thanks...I also found an (unofficial) Ting app in the Google Play store to check usages...it is awesome....

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  • @Zarthan South

    You can not disable only voice through the alerts system.  Ting staff point to an API limitation preventing this.  Your choices are to disable text, data, or the device entirely.

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  • You are correct. When you get to the limit for minutes the only option is to disable the phone entirely. I should have been clearer. 

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  • I did want to note that when the device is disabled...911 still works.

    When the device is disabled...what does that mean? Is it only voice that does not work or the entire phone?

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  • When a device is disabled, it means it can't make calls, send or receive SMS, or access network data. Basically all network access points have been closed.

    Wi-fi will still work because it's local, and 911 emergency calls will still work because 911 calls can't be blocked.

    So long as there's a signal, a phone can call 911.

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