Future Airave Device support?

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81 comments
  • Have you tried using WiFi around the house? I've found the battery usage to be acceptable and it has worked for me. Also, will Sprint's roaming feature fix this? Curious what experiences you've had with these...

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  • Michael,

    I use WiFi for everything around the house, but unfortunately unless I'm using my VoIP line it doesn't help my call quality. Standard voice calls drop constantly in various parts of my house. VoIP is great, but that's my business line so I don't use it to make personal calls.

    Not sure about the roaming, but I usually have between 0-2 bars in my house which I believe includes Verizon's network roaming.

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  • Hey David, that's a cool device. Wish they had one powerful enough for our support team to use in Canada. :)  I've passed the information along... we'll take a look and see if it's worth carrying. But for now, the *official* answer is, no we don't have any plans to carry the Airave.

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  • Assuming I'm able to purchase an Airave directly from Sprint and hook it up at home, would my Ting phone work with it?

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  • Excellent question. I have one in my house. They aren't restricted to the phones on your account, so maybe it would work,

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  • Aaron, that's interesting. Did you need a username and/or password at all in order to configure the Airave? I wonder if Sprint had to activate it or configure it for you somehow...

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  • I just talked to a Sprint rep today, because I'm in the hill-country and do not get great Sprint service. He said that the Airave would not support Ting phones even though the phones go over Sprint's network. I'd say he was just trying to sell me Sprint service over Ting's, except he told me that Sprint didn't really want me as a customer since most of my service would be roaming.

    So... would Ting consider building their own Airave? Pretty please with a 3G cherry on top? :)

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  • It's not that simple unfortunately Brian. :) The Airave has VoIP functionality that integrates with the Sprint network, making it an expensive and time consuming project for us right now. Perhaps someday.

    The being said, we brought this up with the team we work with over at Sprint and they said the Airwave will in fact work with our devices. The problem is that you would have to buy the Airave device from a Sprint store and pay a monthly recurring charge to Sprint... which would make you a customer of Sprint and Ting. Not a great suggestion, so we don't mention it.

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  • Ben,

    Can you go into more details on this?  Like How much to sprint?  It it is something like $10 a month it might be worth it just to save on the battery's

    Thanks

    Robert

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  • Hi Robert,

    Actually, we've made some progress on this. It looks like we may be offering the Airave device directly to our customers. We're still sorting out the details though... standby!

    -B

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  • Fantastic--fills a big void for some of us with weak in-house signals. 

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  • If they are not to pricey I might get one for the office and one for home.  Since the steel frame of my office makes all cell phones unhappy at my office.

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  • I am a previous customer of Sprint and a current customer of Verizon. At my home, I only get 1 bar with Verizon and an "in and out" 1 bar with Sprint. I currently use Verizons Network Extender which works the same way Sprints Airave works (except VZW doesn't charge any extra monthly charges for theirs). I am really considering switching to Ting but I can not make the switch unless the Airave works because I won't get a consistent signal from Sprint/Ting at my home. Please continue to work on making the Airave available with Ting. Thank you!

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  • I've been researching cellular repeaters lately, that seems like it would be a viable alternative to an Airave, assuming the user has a decent cellular signal outside their home. The outdoor piece can be mounted on roof or otherwise. A search of 'cellular repeaters' returns many options between $100 - $300.

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  • Hi, Ben. Do you have a timeframe on the Airave? I've also got lousy in-house reception and it's even weak outside the house in my yard. Signal often drops. Thanks.

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  • Hi Michael, 

    We hope to be able to offer to Airave in the next 60 days. I may be looking for beta testers, so if you (or anyone else) are interested in helping us launch this device, please contact me on scott at ting dot com. Thanks!

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  • Please include me on the beta! Would love to get it in and help to test it. Thanks.

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  • Since this device uses our home internet connection instead of the cell network would usage still count against our account? If so, would it be at the same rate as cell usage?

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  • I'm not a Ting rep, but last I heard on a thread was that minutes would still charged to your plan just like direct calls through towers... Not a big deal for me as long as I can make calls. :)

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  • Michael,

    It depends.  If there is a one time charge to get the device but no monthly fee to have then I am fine with standard per min charge.  However if I am being asked to pay 5 bucks a month to have the box I expect to get something for those $.

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  • I'm a current Sprint customer, with 3 lines and the Airave Airvana (2nd gen) in my home.  We aren't that far out, but no one has decent cell coverage at our house.  We went to Sprint from VZW because their phones worked in our high school (as did T-Mob and Alltel) when our daughter was there.  The Airave works great.  I had the first gen (bought on eBay) and they charge $5 per month for that, but when it died, they gave me the second one for free (have to turn it in if we leave) and there is no fee, and draws on our normal minute allotment, which we never come close to using up.  The only issue we had with it was that Family Locator reported some nonsense location or couldn't locate when you were on it, but they got that fixed as well.

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  • @Scott Email sent! Thank you for the update!

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  • We are still working a couple of different angles to make Airaves available to Ting customers. Depending on how our testing / research goes, we may have a solution in the next 15-60 days.

    In the meantime, I can suggest that many people have had success in using Google voice for mitigating network coverage issues with Wifi.

    We will keep you posted, thanks for your feedback!

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  • I'd love to be a beta tester! Sprint coverage is terrible at my house, but otherwise generally good in the area.

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  • My experience is the same as Travis' - very good sprint coverage for the areas I'm in most, except for in my house. We have a Airave with Sprint currently, I'd love to help out because getting Ting to support the Airave is going to help me make the switch. 

    Emailing you, Scott...

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  • Thanks all for your interest.

    As a quick update, we have made some progress on this. We have a couple of functional Airaves in the wild being used by Ting customers.

    It might be 4-8 weeks before we are able to make it generally available, but it looks like we will be able to have an offering. If we can offer any solutions sooner, we will!

    Thanks for your patience and interest!

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  • Shame Sprint doesn't just put up towers in their dead spots. They must be making too much off of Airaves.

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  • Brian,

    Have you ever tired to put up a tower.  Everyone and there brother will fight you.  No one wants a tower in there back yard.  They just want services that work everywhere.

    Thanks

    Robert

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  • where we need one, there are far uglier things that that. It's part residential, and part industrial, and you wouldn't see it from the homes.  

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  • "making too much off Airaves" is not exactly fair. The current model is primarily that they give you one if your coverage is bad and you return it if you leave them.

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