insurance
Answered

do you offer phone insurance?

for example

If I broke a phone would I have to pay full price for a new one?

Thanks

 

 

5

Comments

16 comments
  • I picked up a third party warranty from SquareTrade, which I've heard good things about. It covers accidental breakage, spills, and out of warranty repairs. It does not cover loss or theft, nor does it cover "cosmetic" damage, which I suspect includes scratches to the screen. (I took my phone to an InvisibleShield kiosk at a nearby mall, which did a much better job applying the screen protector than I ever could. GhostArmor has kiosks, as well.)

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  • If you don't mind me asking, how much did the warranty cost and how long did it cover? And does it matter which phone? Thanks.

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  • Michael,

    Squaretrade has decent warranties, but looking at their support for Android it seems like a gamble. It's $70 for one year of coverage and $125 for two years. There is also a $99 deductible. Anything besides the Photon or the HTC Detail would probably not be worth it. If you break it with a two year plan you're out ~$210 just for the warranty.

    http://www.squaretrade.com/pages/android-landing1 

    I don't know whether Ting provides insurance. I don't work for them.

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  • Hi Dan,

    No, we don't offer warranties for devices, at least at the moment.

    Michael: thanks chiming in about Squaretrade. :)

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  • Yeah, SquareTrade is pretty expensive. I have the Photon, and I figured out that the break-even point occurs if there's a 20% chance that your phone will have to be replaced during the two years. I imagine the chance of that is much lower for most people (including me), but like most insurance policies, it's a question of how risk averse you are and how likely you are to be able to shell out for the full replacement cost if something does happen.

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  • Another recent one:

    http://us.protectyourbubble.com/android-phone-insurance.html

    More expensive $7.99/mo.

     

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  • Seems a lot more wise to self insure, put aside some of the money you're saving each month to cover a replacement if something happens to your phone.

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  • We are getting 2 S4s. I've used Assurian several times with Sprint, and it was pretty good. 

     

    I would use Squaretrade, because they are only $100 for two years. However, they have no loss or theft protection. 

    Protectyoububble has loss or theft protection, but it costs twice as much, $8/ month = about $200 for two years. Anyone have any experience with collecting through them? 

    (Both have $100 deductible per claim) 

     

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  • Correcting my own post:

    Squaretrade has a monthly plan at $7/mo or $125 for two years, discounted to $100 for Galaxy S4 users.

    Protectyourbubble offers a monthly plan at $8/mo or a $144 for two years.

    That makes it much closer to Squaretrade's plan. The added loss and theft protection come to an additional $22/year. That makes it pretty much worth it for the added protection.  

     

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  • Securanty has plans, yearly for MUCH less than other's I've seen, depends on the type of phone

    Android is about 79/year

     

    I have a Windows Phone 7.8 (Nokia Lumia 900) and it starts at 59/year, check out this link:

     

    http://www.securranty.com/extended-warranties/category/smartphones/?gclid=CJ_ZleC5n7wCFQPZQgodt3sArQ

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  • Thanks, Chris. But has anyone had any experience with Securanty? I need to make sure they are for real before I consider jumping from a proven insurer. 

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  • I'd like to know as well whether anyone has had any experience -- good or bad -- with Securanty.  

    Anyone? Anyone? Bueller?

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  • Hey there...Connie here. Just recently switched to Ting. We have 3 phones. Mine ...LG 5. New phone I had recently ypgraded thru Sprint. Having to upgrade due to previous water damage. I wanted phone ins. I found WorthAveGroup. I found them to be reasonable. This is insurance, not a warranty. You pick your replacement coverage & pay accordingly. They cover water damage / immersion.

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  • Thanks for sharing your experience with Worth Ave. Group phone insurance Connie. I'm sure others will find it as useful as you did.

    :)

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  • Any recent suggestions? Specifically a plan that covers loss? 

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  • Hey Henry, 

    The two third-party insurance plans I can think of that offer loss/theft protection are Best Buy Geek Squad and Mobile Rhino. Costs and ability to cover after purchase vary, but they're worth investigating if you're concerned about loss or theft.

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