Wifi Usage
Answered

If I am connected to WiFi will my calls, texts, and data usage be counted toward my monthly totals? Or do I only get charged while on the Sprint network?

3

Comments

24 comments
  • Disclaimer: I do not work for Ting, I'm just a geek with too much spare time.

     

    Minutes and Messages do not automatically route over WiFi, data will once it's connected though. To route minutes and messages over wifi you'll need to use something like Google Voice and GrooveIP, but then you need to know how to properly configure them or you'll drive your data cost up significantly when not on WiFi (although I haven't done too bad so far this month actually).

    0
    Comment actions Permalink
  • Thanks Shawn. :)

    I came in to answer this and noticed that you already beat me to it... it you answer many more of these, we may have to put you on the payroll!

    Cheers,

    -Ben

    0
    Comment actions Permalink
  • Ben,
    I'm open to offers ;-)
    -Shawn

    0
    Comment actions Permalink
  • Does data ALWAYS route over WiFi if it's available? I'm curious because my phone service has been activated only since this morning, and I have been connected to the office WiFi network the entire time (I set up WiFi while waiting for the service activation to complete) -- but my Ting dashboard shows that I've already used 2 mb of data! Where is that usage coming from?

    0
    Comment actions Permalink
  • Update: Found the answer to my own question [above]: When the phone is asleep, WiFi eventually goes to sleep too... and then any data in or out (such as receiving texts, checking for emails, checking weather, etc.) go over 3G and get charged against your usage. Per another thread (which I think also was authored by Shawn - thanks!) I have now used the Advanced section of my WiFi settings to keep WiFi on all the time... I assume this will resolve that issue (although the effect on battery life remains to be seen!)

    0
    Comment actions Permalink
  • It seems that although it isn't 100% perfect even with wifi set to never sleep it does make a HUGE improvement on cutting usage. Also on the conquer the battery life is relatively unaffected. Another thing you can do is toggle the mobile data off as well from the phone itself.

    0
    Comment actions Permalink
  • Wifi radio uses less battery than 3G radio so it is actually better to keep wifi going. I also use Tasker app to disable background data syncing when on 3g. My data usage has gone way down.

    0
    Comment actions Permalink
  • I'm sitting at home setting up my phone on wifi...download one app and I've used 43 mg of data. I don't know what happened since I'm at home with an active wifi. ;(

    0
    Comment actions Permalink
  • I am having the same issue as Susan, my new phone has only been on wifi and I'm up to 82 mb after downloading apps and what not.  What gives?

    0
    Comment actions Permalink
  • Turn off 3g

    0
    Comment actions Permalink
  • I don't have 3G where I live, turning it off would be pointless no?

    0
    Comment actions Permalink
  • I don't have an option to turn off 3G on my phone only to turn on Wifi. And if there is a current Wifi then that shows and not the 3G.

    0
    Comment actions Permalink
  • I have background turned off. Maybe I need to do Airplane mode to disable all wireless connection. That did the trick and 3G is off. I, also, had moved all apps that could connect to the internet off my main screen so I wouldn't accidently open one. I still don't understand what happened that 1st day when I was on Wifi and got charged for data.

    0
    Comment actions Permalink
  • There are a lot of Apps out there to allow you to toggle on/off your 3G/4G data usage but still allow wifi data to work just fine... I use one called "Data On-Off" from the Android Play Store. It's a widget that turns off data with one click and back on with another click. I turn off when around the house with wifi but often turn it on when out. Sometimes I flip it off when out if I'm trying to conserve. Try it and your problem will go away!!

     

    By the way if you TOTALLY want to turn off data (except wifi) do so from the Ting control panel settings for your phone.

    0
    Comment actions Permalink
  • Thanks for that info Michael. I'll definately look into it.

    so, the toggle on the panel is for 3g? I thought it was for internet period, including wifi. the things I learn. LOL!

    I think I'll try the app you mentioned as the reason to get a smart phone is if you need the internet when away from home. I just don't want to be running up the data by accidently turning something on when not intending to.

    0
    Comment actions Permalink
  • I think I may know what your's and my problem is/was Susan.  When I activated my new phone (I wasn't near Wifi during activation),  a large system update came down (Samsung Ultra) which was around 40MB.  I'm not sure yet what the other 42MB (for me) was, but probably something similar.  Since then, my data hasn't been going up, so I'm assuming in the short period of time it took me to activate my phone and then drive home, I racked up 82 MB of data usage.

    0
    Comment actions Permalink
  • There was an update but i told it to wait until I got home and was on Wifi. Maybe it downloaded it and waited for me to install.

    0
    Comment actions Permalink
  • It was already downloaded, that's how Android updates work.  You aren't notified until it is downloaded and ready to install.

    0
    Comment actions Permalink
  • FYI, there's an option also in Google Play to "Update only over wifi". That way App updates won't happen unless you are connected to wifi. Suggest you consider clicking this too!!

    0
    Comment actions Permalink
  • how do I get to the "Update only over Wifi" option? I have a Samsung Transform Ultra. or is it an app?

    0
    Comment actions Permalink
  • Bring up "Play Store" and select this option from the settings menu... (menu/settings/Update only over Wifi)

    0
    Comment actions Permalink
  • This is interesting.  I just used 0.61 MBytes of 3g data for my Wifi call on my iPhone.  Does that seem like a lot of data to establish a call?  Guess I'll be using Google Hangouts for phone calls when I'm on wifi, unless I can figure out something from the suggestions.

    0
    Comment actions Permalink
  • If wifi calls and text are not billed to my account, then why was I charged? I just got my phone and the entire month I made less then 20 minutes on Ting network and the rest were wifi calls and all my texts were over the wifi. I was charged for almost 700 minutes of air time and all my texts. Also, I kept my phone in airplane mode all the time--except when I go out for an appointment (which accounts for the few minutes I made calls when out of airplane mode and on the Ting network). Every phone call I made when I was at home, I was connected to my wifi and in airplane mode--once my call is connected and I am talking with the person, my phone display says wifi calling. I got this phone to lower my monthly bill, but seems like a huge waste to me; as my bill is the same.

    0
    Comment actions Permalink
  • Hi Rod,

    With Wi-Fi calling the minutes used will still generate usage on your Ting bill, the intended purpose of the feature is more geared towards providing a better signal. Your texts would also be sent over a cellular connection unless using an app like Whatsapp or iMessage.

    There are ways to make free calls over Wi-Fi, Hangouts being one, and you could also look into apps that could send/receive via Wi-Fi though using apps would require that both sender/receiver have the app installed.


    0
    Comment actions Permalink

Please sign in to leave a comment.