I was surprised when the HTC Detail arrived with its own box inside a box many times bigger than it, without any packing material at all, not even crumpled paper, to buffer it from the inevitable shocks of cross-country ground shipment. It seems to have made it okay, but of course there can be stress damage that's not immediately apparent. Are all Ting's devices being shipped like this, or was it just a mistake made in packaging this one phone? I'd be curious to hear from other customers if they're receiving devices bouncing around loose in the shipping box.
In years of getting electronics shipped here, nothing has ever arrived loose in a box without packing material before. It need not be noodles. Crumpled kraft paper works well.