Would like to know how MMS is handled.
Answered

Just wondering how MMS is handled. Is it just a text or does the picture use part of your data? I have never wondered on previous plans because I have had unlimited but now I would like to know. And if it is data what happens on Wifi? does it use the Wifi for the picture? I imagine it uses data but would like to clarify how it does.

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  • Hi Rodney,

    All of our Android phones would use data only for MMS and will not count toward your text messages usage. If you're on WiFi, sending MMS would NOT count toward your data usage. If you're on 3G, you will be billed for data usage.

    Some older phones and specifically feature phones (ie non-Android) will use a combination of 3G data + SMS for sending.

    -Ben

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  • Exactly what I wanted to know. Thank you.

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  • Good question, and thank you for the answer!

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  • What about the Kyocera Brio?  It sounds like you're saying that receiving a photo text would require me to start using data.  If this is true then this is a bit surprising to me because on my previous carrier (Verizon) I did not have a data plan and yet I had no problems receiving photo text messages.

    I am also ordering an Android device on Ting.  If I receive a MMS while I am NOT on WiFi, will I be able to wait until I am on WiFi before I view/download the message?  Will I be able to tell beforehand that it is a MMS or will I not know that until after I click to view the message?

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  • I just switched to ting and am confused about photo text messages.  I received one but it says I have to go to a website to view it, which I do not want to do.  I didn't get data and don't want to be charged for sending photo texts.  What am I missing?

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  • Katherine: it sounds like you're using one of the non-smartphones (like me).  Unfortunately sending/receiving photo texts counts as data on Ting.  It was a surprising to me too.  If you are actually using a smartphone you should be able to wait until you are at home using your wifi to download the photo texts.

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  • Katherine, I believe you spoke with Allistair about this today, and it sounds like he got this resolved for you, but please me know if that's not the case.

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  • Andrew, can you tell us what her "resolution" was so that we can all benefit from that knowledge?  I'd like to know for sure if I can or cannot send photo text messages without using data.

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  • I wasn't on the call, so I can't say for certain, but also for privacy reasons I wouldn't want to say without Katherine's permission. Hopefully Katherine will share what the resolution was though.

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  • Hi Aaron and Andrew, apparently there is a checkmark somewhere in the Ting system which allows or denies photo texts.  Allistair said this was a parental control but, being well past that stage, I requested that he check it so that I can receive and send photo texts.  He also said that there should never be a charge for photo texts.  So, I'm waiting confirmation that my photo texts are going through and will check my first bill to make sure that I am not being charged for them.  Hope this helps.

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  • Waiting on Katherine's first bill report. I just want to know if receiving picture messages will cause data charges on the Kyocera Brio.

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  • I full on expect that it will cause data billing Samantha.

    As Ben had said initially, MMS bills either for 1 SMS + Data, or simply for Data. We don't charge a premium for MMS (eg. $0.50 per message), however, you are billed for the usage.

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  • I leave mobile data off to conserve both battery life and mobile data usage.  On my Verizon HTC Incredible, the built in messaging app would turn on mobile data just long enough to send and receive MMS messages, but the app on my Ting handset (Optimus Elite), the built in app does not do this.  Is there a setting that can enable this behavior?  If not, does anybody have a recommendation for a replacement app that does?

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  • Hi Charlie,

    After doing a bit of research, the only solution I could find was enabling MMS while data is blocked is a feature built into the settings of the MIUI custom ROM.

    Now I'm not sure if installing a non-stock ROM is more trouble than it's worth for you, but that is what I was able to find.

    Take care

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  • I didn't see a ROM for the Optimus Elite there (or on Cyanogen either), but am fairly reluctant to go to a custom ROM just yet.

    For now, I am trying out having AutomateIt turn mobile data on when I start my SMS app, and back off, 45 seconds after I exit the SMS app.  (I'm also trying out chompSMS which will compress outgoing pictures; Mr. Data Miser, that's me.) 

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  • So I wonder if I send/receive mms on 2G, will I be charge for data. If yes, is there anyway that I can wait to receive mms once I go home to use wifi?

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  • How I access to MMS center to check ip address and test messaging app?

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