Hi Ting folks. As an aging geek and bargain hunter, you people are really speaking my language! Your simple approach of "everybody's on a family plan, for voice and data" is beautiful, and you seem to be scrupulously straightforward, which is a bit scary.
Please answer the following for me...
- With Ting is there any such a thing as a Regional Calling / Home area? (I'm guessing not, that calls are either Sprint or off network?)
- Does a call across town cost exactly the same as a call across the country?
- Are there any "free" mobile to mobile or in-network (or "faves" etc.) calls, between Ting phones or otherwise? (I'm guessing not?)
- Are "nights and weekends" charged the same rate as other times? (Assuming yes.)
- Do calls between devices on the SAME account rack up DOUBLE the minutes (i.e., charged twice for the same call)?
- Do phone numbers or area codes have any effect on pricing? For example, if I have a NY number and Florida number on the same plan, does that make any difference?
- Do any Ting calls use VoIP when on WiFi? (I have no idea how Sprint coverage is in my house.)
- Any Femtocell support coming for those with bad Sprint coverage?
- Is there ANY hope of you supporting multiple carriers? I worry about what happens if Sprint raises their rates to you, or goes out of business, etc. It's surprising that you're CDMA (as much as I respect Verizon's quality), when it would seem GSM/LTE would fit in better with your forward thinking nature.
- Does Sprint have means of degrading service to Ting (and other MVNO) customers in favor of Sprint customers in a particular crowded cell?
- Can people port Ting devices between different Ting accounts? (If for example I switched a cousin's Ting phone between my Ting account and my brother's Ting account).
- Is business pricing the same as consumer pricing?
- Are there any "protection" plans available to insure the value of / quickly-replace the phone? (Hopefully not more than 2 or maybe 3 flavors.)
- If the worst happens and you close, will Verizon or Sprint accept the phones on their networks?
- Are there any "tri-mode" phones planned, with the ability for SIM, world travel, etc.? [ Edit: I see your top-end phones do. ]
- Any "feature" phones planned, somewhere between the pricey Androids and the basic Mom phone?
- If "buy a Ting phone" will continue to be a requirement, any plans to sell refurbs too?
- Any possible timeline for more flexible device policies (re-using existing ones / eBayed / etc.)?
- I understand you charge as little as possible, so I'm wondering about texting. All the armchair experts at Slashdot claim that SMS is "free" for the carriers since it uses unused frames of the packets... or something. Is that true, and even if not, why are text messages still relatively expensive on Ting compared to data traffic? Why are text messages the cellular equivalent of HP printer ink?
- One provider (MetroPCS) estimates a 16.3% taxes and fees figure for conventional cell providers. That seems about right (maybe low) in my Verizon/ATT experience. Is that figure appropriate to add to our expected Ting bill, or would Ting bills be significantly lower (e.g., only sales tax)?
Thanks very much for your attention, and for wading through the above.