Is there a way / place to report numbers sending spam text messages?
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I get these text messages every now and then with spam info. Unfortunately they end up costing towards my text plan. Is there a place I can report those numbers to stop them from these malpractice?

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  • To block unwanted incoming text messages, send a message to the number '9999' with the message 'block' followed by the** short code or phone number **of the sender you wish to block.

    For example, to block incoming text messages from 416-999-2430, the message would read: "block 4169992430".

    After the block was successful, the system will reply to let you know the number has been blocked.

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  • Great. Thanks for the help!

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  • Does that work for text from email? I've been getting spam texts from an email at the info4.com domain.

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  • I just did some searching on the 9999 thing that Yuk mentioned.  There are a lot of different commands you can send to 9999

    http://support.sprint.com/support/article/Block_or_allow_text_messages_from_your_phone/case-cx832318-20091103-160141

     

    Since this is for sprint, I'm assuming it also works for Ting.

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  • Found it, thanks!

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  • Does Sprint or Ting sell phone numbers? Prior to this, I was with AT&T for 4 years. I've also had multiple Google Voice numbers and have never received any spam messages; not one! With Ting, I get them all the time. They are annoying, but it really stinks that I have to pay for them when they arrive and then have to pay again to have them blocked. 

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  • I have a feeling it's just a new thing. If you send the message:

    block email

    to 9999 it will block all email from coming to your text messages. That's a pain if you regularly get emails from friends or family via text message, but if you don't then it's something you only have to do once and it will stop all the spam.

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  • Ting definitely doesn't, and while I can't speak for Sprint, I wouldn't think they do either. That said, if your number was assigned to you by Ting, keep in mind that some of these numbers likely existed in the Sprint pool prior to Ting's existence, so spammers could have figured them out in the past prior to us assigning them. There's also the issue of "robo-dialers" guessing numbers. But regardless, we definitely don't sell numbers. If you're getting too much, however, give us a call and we can swap your number if you'd like.

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  • I don't think swapping numbers is an acceptable answer.  Maybe Ting can set up a spam reporting number we can forward text spam to and when they get enough reports of a certain number it's blocked from texting any Ting customers (or at least the complainants).  If that won't happen, having our own text block list would be a nice option.  I was with AT&T before now and I just had to forward the text to 7726 (SPAM) and they had an automated system that would take the report, reply back to ask me for the number it came from, and I would not be charged for the text.

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  • Sorry, I guess 9999 works for this, I didn't see confirmation of it by a Ting rep, but I found it on another thread.

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  • Sprint reportedly makes use of 7726 as well (bottom of the page). I haven't had occasion to test it myself yet.

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  • I can report success using the '7726' SMS interface to report a spammer from my Galaxy Nexus (once I figured out how to get at the "forward" option, anyway).

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