access my account
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How can I access my account from my ting cell phone.  It says I have the wrong code numbers???

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10 comments
  • Are you referring to logging into your Ting Dashboard at https://ting.com/account/login ? If it's telling you that you've got the wrong password you can have it reset by clicking on the "Forgot your password?" link. If you're referring to something else though, please let me know.

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  • Thank you for your help.  Now I can look at my account at anytime while I am out and about!!!

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  • You're very welcome Nancy. :)

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  • I've been checking my account frequently.  I thought I accessed it by entering, "ting my account" and then it would ask for my user name and password.  Today, I couldn't get the screen that asked for user name and password.  GRRRRRR

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  • Hey Sheila, 

    Try this link to log in to your account: https://ting.com/useraccount/login

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  • where do I go to change my email address on my account?  I am not seeing it on this site.

    Thanks

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  • Hi Sheila,

    Once you've logged in navigate to the Account Settings tab and click the pencil/edit icon next to Details to open a new window that will allow you to edit the email address as well your name and primary contact phone number.

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  • I need to give you my new Mastercard number.  Why is this so damn difficult?

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  • https://ting.com/useraccount/login
    user menu (top right on mobile browser, either a blue outline of man or your personal pic)
    account settings
    billing section
    edit button (blue pencil)

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  • Thanks George! That should allow you to edit your billing information Douglas and if you have any trouble you can give us a call at 1-855-846-4389 and an agent would be happy to help.

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