LG Marquee
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Is the one you have available all black in the back like the one on Boost or does it have the shinning back like the one on Sprint?

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  • Thanks, Bruce. Any word yet? I expect my issue to be resolved once I buy and insert a microSD card; I just think that, going forward, Ting should make it clear to prospective customers that the refurbished phones do not come with one and need to have one in order to communicate with a computer.

    I cannot say much about battery life yet since I have not actually activated my phone, but it did seem to be draining quickly (down to 75% after about an hour) with WiFi turned on. The Power Control widget is a quick and easy way to manage the most relevant settings (WiFi, Bluetooth, GPS, synchronization, display brightness) without having to wade through a bunch of different menus.

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  • In my experience battery life does improve after a few charges. Could someone have a look at the battery and post the make and model of the battery and include any power rating info. MAH 

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  • I don't know how to find that information on the battery,  It definitely doesn't say LG or any other brand name that I can see at all.  Just "Rechargeable Li-Ion Battery 3.7V"  On the back it says BL-44JN and the only other thing I see that could be a model number is EAC61679601 LLL

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  • Aftermarket batteries may or may not not have the same power output as an OEM battery and I have experience better than OEM and worse life. It is unfortunate that the battery does not have the 1500 MA rating listed on the label. Having the information on the label doesn't necessarily guarantee the output but at least it would show some intent.

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  • I received an e-mail from Ting this afternoon indicating that the only known across-the-board issue with the refurbished LG Marquees is that the software loaded onto them prevents tethering; i.e., using them as hotspots for connecting other WiFi devices to the Internet via Sprint's 3G network. If that ends up being the only limitation, then I can probably live with it. I am still a little bit disappointed about the lack of a microSD card, though.

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  • Well, I changed all the settings that were suggested, gave it 24 hours and many full recharges.  I just did a test where I fully charged both this Marquee and my old phone which is a year-old LG Optimus. After they were fully charged I didn't touch either one.  The Marquee was completely drained to the point of powering itself off within four hours.  I checked the Optimus and it was at 97% power.  This isn't just a problem with settings.  This is a bad battery.  

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  • @Mariah

    You are likely correct that the battery is bad. One more possibility. Have you checked to see if there is a background service or application is constantly running. I have had times where the browser or some other app was running constantly and consumed more power than screen. 

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  • Mariah: Just to confirm, did you have everything turned off in the Power Control widget? I wonder if Ting has a policy about the batteries.  I would expect a refurbished phone sold directly by a carrier to be accompanied by a new battery.

    I discovered last night that the camera also does not work unless a microSD card is installed. It is not a huge deal, but if I had known when I ordered the devices two weeks ago that they would come _without _microSD cards, I would have ordered those at the same time and had them by now. Instead, I have to wait a few more days before my first-ever smartphone will be fully functional (except tethering, of course).

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  • @Jon

    You may be able to get the camera functional by temporarily changing the the picture storage location to internal. Change it back to the SD card when it arrives.  

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  • @Jon

    You may be able to get the camera functional by temporarily changing the the picture storage location to internal. Change it back to the SD card when it arrives.  

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  • I've found that a factory reset has helped with a couple customers I've worked with in regards to the battery issues. The downside being, of course, that everything you've put on the phone is erased. Checking for background apps that are running that might be draining the phone is also a good idea.

    Give us a call or email if you do decide to try this as a fix and we'll help you out with it.

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  • Zarthan: No, the LG Marquee will not take pictures without a microSD card. Images cannot be stored in the internal memory.

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  • OK, I did some reading and I guess battery life is an issue with this phone in general, in part because of the extra-bright screen.  One thing I read is that it's important to check your "wi-fi sleep policy".  It's buried in advanced settings and it turns out that it drains power fast if it's set to sleep when the screen is turned off, because it has to disconnect and then reconnect every time your screen lights up.  Mine was set to "sleep when screens turns off".  I went in and changed it to "never".  

    Also, I downloaded an app that automatically manages power settings to conserve battery life.  I wasn't sure about this but I found one that had the best ratings and reviews and thought I'd at least try it out.

    These two things have made a huge difference!  I went from going from 100% to 0% power in 3-4 hours, to now-- I fully charged it 11 hours ago and it's still at 50% power.  YAY!

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  • Great. Pleased you found a solution. Hopefully other Marquee users will see this. What app did you use? 

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  • Oh, oops I meant to include that.  It's called Juice Defender.

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  • ...and it's free.

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  • I am suffering from very short battery life as well. After a full charge I did some minor wifi surfing, then I left it. A few hours later it had to be charged. I do not see an advanced wifi setting for wifi sleep. Where am I overlooking it.

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    • Menu -->  Settings --> Wireless & networks --> Wi-Fi settings --> menu button again.  
    • Click on Advanced.
    • Tap the Wi-Fi sleep policy, and you'll get a pop up dialog.  Choose Never.
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  • Ah..
    Thanks. A setting within a setting. So how does not letting wifi not sleep save on battery usage?

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  • Karl,

    With the default settings, when Wi-Fi sleeps or is unavailable, your phone switches to using your data. The radio for data generally uses more battery than the Wi-Fi radio.

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  • Plus I think the constant reconnecting every time the screen comes on drains power too.  Just going by what I read, because I actually don't know anything about how this kind of thing works.  I just know between changing that setting plus the app I had a huge improvement.

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  • Okay, that makes sense. I did not realize it would turn on the 3G radio when the wifi is sleeping. I did that setting and installed battery defender. It has a sleep time where it turns of data and wifi overnight (at times you specify). I charged the battery before I went to bed. 6 hours later when I got up, the battery was at over 80% or more.

    We may need to start a LG Marquee tips+tricks thread where we can store all the good stuff we learn about this phone including the more hardcore stuff like rooting and custom ROMS.

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  • What is that small strip of plastic under the front facing camera? Does that come off?

    My battery is quickly dropping again, while in standby. I may need to check out Juice Defender.

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  • It's covering up the Boost Mobile logo.  Mine came off on it's own right away.

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  • Ahh okay. I'd probably have to take that off to put on a screen protector anyhow.

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  • Is there a thread on just the battery life for the LG Marquee?  My battery lasts less than 24 hours without use and turned off.  I'd really like a new battery...or, a new phone.  :)

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  • Mine also lasts less than 24 hours when not in use and in standby mode (not off).

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  • I'm not a heavy phone user, but got the LG Marquee a few weeks back. I bought an extended battery off Amazon, and the battery seems to be fine for a couple days use.

    http://www.amazon.com/Hyperion-Marquee-3500mAh-Extended-Battery/dp/B00846O0NU/ref=sr_1_1?ie=UTF8&qid=1352236024&sr=8-1&keywords=Hyperion+Boost+Mobile+LG+Marquee+3500mAh+Extended+Battery+%2B+Back+Cover 

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  • Oops, sorry forgot to mention, the extended battery increases the thickness of the phone almost double.

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  • I've seen those, but I'm not excited about doubling the thickness of the phone.

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