changing plans
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can I change my plan at any time?

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11 comments
  • I know the options are there in the web dashboard. I have not tried to change my plans, though.

    I just set my plans to XS (no usage) as Ting recommended and I pay for the usage after I have used it. Only the per-phone charges are paid in advance with this plan setup.

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  • What Bruce said. :)

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  • Sorry to steal your thunder, Andrew.

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  • Not at all Bruce. Actually, I wanted to thank you for posting that link about Android updates in the other threads too. It's very appreciated. :)

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  • We're here to make Ting better.

    Some of the more important people are paid for this effort. :)

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  • Thanks people--very helpful!!!

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  • with the new changes to ting I wanted to adjust the plan layout from Medium to Large on the call feature.  I can't seem to figure out how that is done now.  So, I just set up an alert to turn off calling closer to the larger plan balance.  Is that the way to do it now or is there a better way to accomplish a plan adjustment? 

    Tammy

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  • Hey Tammy,

    You do not need to select a plan as you are automatically bumped up to the next rate tier as per your usage.So if you go over 500 minutes during your billing period, you would be charged for the Large rate which has 1000 minutes. This works the same way for Messages and Megabytes.

    If you wanted to ensure you do not pass a certain rate, the Alerts you have set up would be your best bet!

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  • https://ting.com/blog/ting-has-eliminated-plans/

    That's where they described the change.  They no longer do the complicated process of having you pick your estimated plan, pre-charging for it, and then truing it up with charges or credits afterward.  Now you just run your usage, and they apply the bill after--much simpler from an accounting perspective, and way easier to read in your bills.

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  • This was extremely helpful? Not. Thanks guys.

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  • william,

    You're welcome.

    When this thread was first started, Ting had plans you needed to select instead of automatic rates. That is what the question was referring to. Rocky helpfully limnked to where Tig announced their move to rates, meaning this thread only serves as a clarification that Ting moved away from plans to rates.

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