LG Marquee short battery life
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I received one of the LG Marquee refurbs recently (for my daughter).  With minimal use the battery only lasts about 6 hours. What we see happen is the battery takes about 5 hours to get to 50% ( minimal use, mostly texting) and then it goes to zero in about an hour (and the battery widget confirms that type of quick run down once 50% is hit).  The biggest power use is cell standby at around 60%, which seems high (on my Galaxy standby uses about 10%, but that's my only point of comparison), display is 10%.

To me this seems like a battery that either won't fully charge (thoguh the status says it does fully charge) and/or is a bit wonky on discharge.

I've put on Battery Monitor Widget  to try and collect more details, but to me it seems like there's something wrong as I would expect it to go at least 20 hours for the way it's being used (idle most of the day while my daughter is in high school ).

I would have said it's maybe because inside the building she doesn't get a strong signal so the radio is burning the power, but that doesn't explain why the battery drain consistently goes up when the battery gets down to 50%, even when she's at home and has plenty of signal.

Do you think it's a defective battery? Or a problem with the phone? Any other ways to nail down what's causing this?  I've googled and can't find anyone with this type of problem with the phone.

 

Thanks,

Brewster

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Comments

162 comments
  • I came across this link for improving battery life for the LG Marquee:

    http://forums.androidcentral.com/sprint-lg-marquee/126645-tweaks-improve-your-battery-life-responsiveness.html

    I just did the battery calibration on my Marquee.  I'll see how it works today.

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  • The weirdness returns--my phone just turned itself off because the battery was completely exhausted after less than 8 hours (again). There is no obvious reason why the drain rate would vary this much from day to day. I always sit in the same spot, which is less than 20 feet from a wireless access point that is mounted on the ceiling, and I generally get full bars on the cell signal.  I am debating whether to try a reset--which of course would mean spending a bunch of time setting everything back up the way I have it now--or just order a new OEM battery (about $5 on eBay).

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  • I have notice rogue apps running and killing my battery.  Just today the gallery app consumed about 15% of my battery while the phone was in standby, likely from me using the camera yesterday.  I have tried a bunch of apps to monitor usage and battery draw, gsam seems to work well for seeing what's killing my battery, and power tutor worked to see how much some sections of the phone were consuming power, although letting that app run killed my battery in a few hours so use sparingly.

     

    A few of my findings, WiFi at my house seemed to be a power hog, but not always elsewhere.  I also think the battery capacity is not what it should be, although that is just speculation on my part, but it does seem to run down under load a whole bunch.

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  • My battery problems have seemingly gone away since I installed a new battery and then I took Brian Taylor's advise to install AutomateIt.  With this app, I have the data turned off whenever the screen blanks and my WiFi turns on whenever my home wireless network is detected. Before I installed this app, I had installed a battery saver called 2x Battery and a useful app called Advanced Task Killer.  Both helped but ATK required that I periodically go in and kill off all uneeded running apps (you pick-em) like GPS, Gmail sync, etc.

    Now that I am content, I have to now see what kinds of problems are happening with wife's LG Marquee. It becomes obvious that using WiFi will save Voice charges and limiting data running charges will reduce the bill as well.  Sorry Ting.

     

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  • Could anyone please share experiences with buying newer/bigger batteries? Namely the 1800 or 3500mAh with the lager back plate. They are cheap enough. Are they worth the purchase? I'm would like to go with the 3500mAh (I don't mind a thicker phone). I would just like to know if this is a road worth taking.

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  • Kenneth:  I was interested in trying the battery calibration process in accordance with the instructions that you linked, but there does not seem to be a file called "batterystat.bin" anywhere on my phone.  The "/data" folder is completely empty, and it does not appear in the "/system" folder (or anywhere else) either.  What file manager are you using?  Where exactly did you find the "batterystat.bin" file so that you could delete it?  Are you seeing any noticeable improvement in battery performance after calibration?  Thanks in advance.

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  • I am having similar problems with battery life as all of you have had/are having. I'm on my second Marquee, called this morning, Ting is sending out a new battery as I was about to throw in the towel on Marquee 2.0. I hope this works. I am surprised yet I commend the users who go to such great lengths to resolve this issue, you display quite a pioneering spirit, I salute you. I am not as adventuresome and expect a usual and customary experience out of the box. I hope this new battery fixes the problem, its not likely I will continue puttering around with this device. I'm not looking to be tasked as an amateur support or hardware engineer, no desire, and truthfully I'm not that good anyway........besides I have other fish to fry. 

     

    Thanks for sharing your experiences, its nice to know I'm not totally brain dead and its just not my complete ineptitude. This may sound inconsiderate but I appreciate the company.

     

    I hope Ting can get there cumulative arms around this, I'm certainly a neophyte here but they seem like a nice bunch of folks.

     

    My Best To All.

     

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  • I commented on battery issues with the Marquee on other threads, but for the benefit of those following here I will repeat it.  Battery life on my Marquee was poor and unstable, but usable out of the box.  I bought an OEM LG battery from ebay for around $5 and noticed immediately that the phone was very much improved in terms of battery life.  It now can last 36 hours with light use, and easily gets through a full day of use (keep in mind I'm only connected to either wifi or radio and never both at the same time).  My hunch is that Ting buys these phones from a company that does the refurbishing, and that to be considered a refurb it has to have a new battery.  However, I'm guessing that the company cheaped out on the batteries or just bought a bunch that had some duds.  I'm very happy with the phone and glad to have found that an OEM battery made a world of difference.  I hope this can help anyone else wondering about this.  I don't blame Ting and I'm not complaining because I got the phone at a steal as far as I'm concerned.

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  • Mr. Scott,

     

    Thank you for your commentary and contribution it is appreciated. As I said in my last post I hope the new battery they are sending bottles the end so to speak. It seems A new battery worked for you perhaps I will be equally as fortunate...... maybe someone is watching and per chance could be taking cues from you!!???

     

    Well Done sir!!

     

    My Best To You,

     

    Scott Williams

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  • Jon:  I'm using a file app called "Solid Explorer Beta2".  My phone is also rooted, so I can access the internal files.  The calibration didn't make a huge difference, but it was noticeable...an extra hour maybe, but that could as be due to variances in usage.

    Matthew:  You're probably right about the battery.  I did some research before purchasing the Marquee, and even when new one of the complaints was battery life.  With a cheap aftermarket battery, it makes the problem even worse.  I bought one anyway.  For $90 minus a $50 service credit, I can live with the problem at that price.  I read your earlier post and ordered an OEM battery off of Ebay for $5.  It should be arriving in the next couple days. 

     

     

     

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  • I thought for sure it was just a buggy phone when I got it, but it seems more stable with the new battery.  I noticed something interesting the other day in a rating of phone's and their battery life that said the Boost Mobile Marquee has nine hours of talk time compared to just under six for the Sprint version- http://reviews.cnet.com/2719-11288_7-290-9.html.  Ting uses the Boost Mobile version.  Not sure why that would be.  Whatever the case, I'm convinced its more of a battery issue now.  

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  • At 64% today after 10 hours.  I seem to have a Jekyll and Hyde situation going this week.

    Kenneth:  My phone is not rooted and I have zero interest in rooting it.  Does this mean that I cannot do the battery calibration?

    Matthew:  Thanks for the suggestion--I saw it in the other thread and am still considering it.

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  • Jon:  There are some alternative methods listed here:  http://www.androidapplog.com/2011/11/android-app-news/calibrate-android-battery-guide-to-android-battery-calibration/  I haven't tried them, so can't say how well they  work.

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  • I think one could drive themselves crazy trying to squeeze a decent battery life out of this phone by rooting, modding, etc.  Whether its a quirk with how the phone interacts with a non-OEM battery or just a lackluster battery, I think its the easiest thing to try first.  Jekyll and Hyde is the perfect way to describe the battery that came in my phone.

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  • Eugene,

     I bought the 3500mAh battery for my wife's Marquee because she forgets to charge her phone sometimes. It definitely increased time between charges.

    It's Thursday 7:13 pm central time here, the last time she charged it was Monday afternoon before she went out with her friends, I just checked and the battery had 40% left. She says she was on "that social site" today for about an hour while she waited for her father to get finished with his doctor appointment.

    She is a light to medium user.  The original battery would have lasted maybe 2 days.

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  • Brain,

    Thanks so much for the info. Even with everyone's suggestions I'm still only getting 6-8 hours battery life. I'm a moderate user as well so this sounds like a must purchase.

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  • Kenneth:  Thanks, but despite what the link says for option (b), the battery calibration applications available from the Google Play Store all seem to require root access in order to delete the batterystat.bin file.

    At 63% today after 10 hours.  I just went ahead and ordered the $5 LG battery from eBay; I am curious to see if it makes a significant difference for me.

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  • Of note, over on XDA a Google Android programmer chimed in and stated that deleting the .INI file will do nothing except throw away you battery life stats.  How true is that?  I don't know, but it seems a better source than most discussions have.

    I had heard of another method, I can't say it gave me much, if any, extra battery life but it did stop the battery percentage from immediately dropping to between 94 and 96% upon removal from the charger, so it must have done something.  It was as follows.

    Turn phone off.

    Charge till full.

    Run down to around 5-15% battery.

    Turn phone off.

    Charge to full.

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  • There are some guidelines for charging lithium ion batteries at Battery University.

    http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries

    Most important guidelines seem to be to  (1) turn off the phone when charging and (2) if possible, do not routinely charge to 100%.

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  • Good link.

    However, the 100% thing only refers to service life.  Charging to 100% will give you more battery capacity, at the expense of battery lifetime.  The battery will last longer in day to day usage, but peak capacity will only be available for 9 months instead of say 12 months if charged to 80% capacity.

    Also of note, fast chargers will give you shorter runtimes.  A li-ion battery can be fast charged to say 80%, but then getting it to 100% takes longer.  Alternately slow charging to 100% takes a bit longer than fast charging to 80%, but either method takes about the same amount of time to reach a full 100% charge.  So, if you perhaps charge at night, using a USB port or .5 amp charger (aka, not your 2A iPad charger) will give you a longer runtime when the battery is removed from the charger.  Of note, using your phone while charging ona fast charger, thus taking longer to charge, is not the same as slow charging.

    My new phone arrived today and is charging right now.  After a few battery cycles i will do a side-by-side comparison before I return the old one.

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  • Since I started this one...

    Received the replacement phone and its been in use this week. Problem solved.

    Thank you to those that offered help.

    Summary:

    Original phone: 5-6 hours with little to no use (and even airplane mode), and it would be dead.

    Replacement  battery. No difference.

    Replacement phone: In airplane mode "days" to 50%. In normal use (WiFi & data on all the time, background app syncing enabled, etc): 12 to 18 hours before it went back on the charger, and remaining battery was 10 to 30%. From the other comments that seems to be where this phone comes in at. But IMHO, for the price, that's good enough. Probably with some tweaking that time could be improved.

    I have ordered two more, won't be until after xmas that I can comment on how well they work.

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  • Wow 12 to 18 hours with wifi and data on. Hmmm. I'm lucky to get 4. I do get a long time in airplane mode though. May be time to ask for a new phone.

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  • I also bought a LG Marquee refurbed. Looks like I won't even bother asking Ting for anything. The "Automateit" app does wonders, the battery widget says i have 4 days of standby time up from about 24 hours. Actual standby time before is like others here about 6 hours, right now it has been around 11 hours standby time with 87% battery left. 

    Good looking out on the "Automateit" app!

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  • I think this should be my last self followup...

    I ordered two more LG Marquee phones and have been testing them before putting them to use. 

     

    Here's what I measured. This is without activating the phones, with the phone in it's "normal" standby state (i.e. cell/data on, wifi on) or in airplane mode, but no use of it during the period. I did this a couple times, recharging between each run. Shown in chronologiclas order; battery life definitely got better compared to the 1st time (I didn't link Li batteries had a break in routine, but maybe they do). No apps installed beyond what it came with out of the box.

    Phone A:

    18 hours to 30% battery left, normal state

    12 hours to 92% battery left, airplane mode

    8 hours to 80% battery left, normal state

    1d 7 hours to 30% battery left, normal state

    Phone B:

    8 hours to dead battery, normal state [I'm thinking another bum phone...]

    12 hours to 9% battery left, airplane mode. [the bad phone died in standby and  airplane mode too, this one isn't]

    8 hours to 10% battery left, normal state [ I'm back to  thinking another bum phone...]

    << did a factory reset>>

    20 hours to 80% battery left, normal state [better than the other one...]

    11 hours to 83% battery left, normal state [can't explain the prior run, but seems good enough]


    The original problem phone would die in 5 -6 hours regardless of standby, airplane mode, resets, etc.  The replacement for the original went about 18 hours to 10% battery left. (actual use of the phone the battery seems to go about 10 hours with my daughter's typical texting, instagramming, etc.)

    Phone A seemed fine out of the box. Phone B seemed to have a problem (though not in airplane mode) until I did the reset.

    I'm going to activate them and see what happens - if they behave differently than the other one I'll post a followup.

    So I think not great battery life compared to other phones, and obviously QC issues on some of the phones beng shipped, but for the price it's still a really good deal. And Ting had no issues with replacing the original defective one (and was very helpful on the phone to help activate the replacement).

    Good luck to everyone else.

     

     

     

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  • Look like I need to do the reset to see if I can get mine to replicate your Phone B. What steps did you perform for your rest? I'd like to try the exact same procedure.

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  • Hi Karl,

    I just did the one you get to through the menus, not the one with the # # 786 # (as I guess the access code is somehow tied to the device, as I tried this).  I'm actually a bit surprised the reset made a difference; maybe it was just coincidental.

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  • Just noticed a mistake in my "phone B" log.

    That should have read in the 2nd line:

       12 hours to_ 90% battery left_, airplane mode. [the bad phone died in standby and  airplane mode too, this one isn't]

     

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  • Okay. I backed up what I could and I have done a factory reset of the phone using the option in settings\privacy. I entered my account info and just updated the PRL,  Profile. I updated teh Google Store to the Play store and let it update the installed apps. I have wifi, sync and GPS on with the screen set to auto brightness. I will charge it to 100% then let it sit with everything on the defaults and see how long the battery lasts.

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  • I am trying out the new LG (OEM) battery today, having received it yesterday and charged it up overnight.  After the usual 10 hours with cell (data off), WiFi, and sync turned on, it is at 77%, so that is a definite improvement over the 63-64% that I consistently reported previously.  I am hoping that it will do even better after I put it through a couple of cycles to break it in.

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  • My OEM battery went over two days recently (about 55 hours with either cell radio or wifi on but never both at the same time).  Then yesterday it dropped to 50% after about 10 hours, so suddenly not nearly as well, but still much better than the original battery.  Seems like this phone can just be erratic sometimes, but the new battery has definitely helped.  

    John: what you report with your phone being at 77% after 10 hours is a pretty respectable number for a smartphone.  Mine did get better after the first couple of cycles, so let us know.

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