LG Marquee short battery life
Answered

I received one of the LG Marquee refurbs recently (for my daughter).  With minimal use the battery only lasts about 6 hours. What we see happen is the battery takes about 5 hours to get to 50% ( minimal use, mostly texting) and then it goes to zero in about an hour (and the battery widget confirms that type of quick run down once 50% is hit).  The biggest power use is cell standby at around 60%, which seems high (on my Galaxy standby uses about 10%, but that's my only point of comparison), display is 10%.

To me this seems like a battery that either won't fully charge (thoguh the status says it does fully charge) and/or is a bit wonky on discharge.

I've put on Battery Monitor Widget  to try and collect more details, but to me it seems like there's something wrong as I would expect it to go at least 20 hours for the way it's being used (idle most of the day while my daughter is in high school ).

I would have said it's maybe because inside the building she doesn't get a strong signal so the radio is burning the power, but that doesn't explain why the battery drain consistently goes up when the battery gets down to 50%, even when she's at home and has plenty of signal.

Do you think it's a defective battery? Or a problem with the phone? Any other ways to nail down what's causing this?  I've googled and can't find anyone with this type of problem with the phone.

 

Thanks,

Brewster

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Comments

162 comments
  • I use Tasker and just have a profile set up that when the phone connects to our home wifi, it turns on airplane mode and leaves wifi on.  As soon as I leave the house and it disconnects from wifi, the profile tells the radio to turn back on.  Totally automated, and I never have to think about it.  Calls when at home come through the Obi100, and when away they come through my phone.  It basically does the same thing as the AutoAir app, but this gives me a little more control, like if I need to make an emergency call with the cell phone, I can quickly turn off airplane mode without the app switching it off again, and I can create other tasks, like wifi off at night, without interference from the app.

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  • So I am looking at batteries on eBay and Amazon. I am finding different OEM batteries (at least that is how the seller labels them), but the images look quite different. Some have the text printed vertical and some have the text printed horizontal. What should the OEM battery really look like?

    http://www.amazon.com/LG-BL-44JN-BATTERY-OPTIMUS-BLACK/dp/B005VKI3G2

    That one seems to have something blurred out on the image.

    http://www.amazon.com/Battery-1500mAh-BL-44JN-LG-P970/dp/B004SH5PRO

    http://www.ebay.com/itm/NEW-OEM-LG-BL-44JN-OPTIMUS-MARQUEE-ENLIGHTEN-IGNITE-CONNECT-4G-E739-BATTERY-/261046401640?pt=PDA_Accessories&hash=item3cc793fa68

    http://www.ebay.com/itm/LG-T-Mobile-myTouch-E739-Optimus-Slider-LS700-OEM-Replacement-Battery-BL-44JN-/181057885045?pt=PDA_Accessories&hash=item2a27e41375

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  • Mine looks like the one in the third link (http://www.ebay.com/itm/NEW-OEM-LG-BL-44JN-OPTIMUS-MARQUEE-ENLIGHTEN-IGNITE-CONNECT-4G-E739-BATTERY-/261046401640?pt=PDA_Accessories&hash=item3cc793fa68).  They also clearly state that it is an LG OEM battery.  Two of those you linked don't even say they are OEM (probably rip offs) and the other from Amazon looks sketchy.  I think you're pretty safe with the one from accessorymallonline.  

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  • Thanks for taking a look at those and confirming which one yours look like. That helps me make the decision. Interesting that it looks exactly like the batteries I got from Ting except it has the LG logo on it, which the TIng batteries do not.

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  • I was having pretty horrible battery life with my refurbed Marquee - like I couldn't get over 10 hrs of really light use. I picked up a OEM LG battery off Ebay for $6 and I'm consistently getting over twice the battery life. There must have been a bad batch of batteries in the refurbs or something like that.

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  • Scott, that's excellent news.  I just ordered an LG battery from eBay myself, and I'm hoping to have the same results.  I'll be sure to update the thread once I've fully tested it out.

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  • Well, my new LG battery arrived last Friday. I charged it overnight with the phone off and got ready for a longer battery life . . . and . . . it seems no different than the other battery. Bummer.

    It was supposed to be new. It says "LG". It was in a plastic bag but the bag wasn't sealed. Maybe it wasn't really new. I only spent $5 for this so no big deal.

    But I'm wondering something. What if I charge up the extra one and keep it in my purse, so I could swap them out if I had an emergency? How long would it hold a charge, just sitting in my purse, not in a phone? Does anyone have any idea?

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  • Melissa, don't fret just yet.  Lithium batteries take a bit to set in and after some more time it might get better. Also, try charging with the phone off, then run down to 10% or so and charge again with the phone off.  Best done with a slow charger if you have one.

    As for your other question, the spare should last a while for an emergency battery, bit I would run it down a little bit and charge it once a month.  Just keep it in a bag or something, if it shorts against your keys or something or can cause a fire.

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  • Melissa:

    This long thread about LG phones and their affect on battery charge times has generally come down to one of two problems.  Either the battery shipped with the refurb phone is impaired or the phone itself had to be replaced by Ting. Of late we seem to be focusing on battery replacements because solution has worked for most of us.  I am not technically oriented so all this running down charges and resetting the phone and such do not interest me as long as the problem gets solved.  In my case, buying two different non-LG branded batteries for my two phones solved my problems instantly.

    It would seem to me that buying batteries on the internet is a hit or miss proposition.  How old is the battery?  Is it really new? I received my Onite branded battery sealed in plastic and fully charged.  I have not seen where anyone else received a battery already charged.  Granted, the battery could have been charged and sealed just before shipment but no one else goes to such trouble, so as purchaser I have a good feeling  - especially since it worked to solve my short-life battery problem.

    But I digress.  My real point here is to suggest that it is time for you to ask Ting for another phone.

     

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  • Well, I am now on my second phone and I purchased a LG OEM battery. So far I have only maxed out at 8 hours of battery life. So that is just 2 more than I was getting with my first phone and the battery that came with it. Using CPU Spy, I can see my phone very rarely enters deep sleep. I'm not really sure why yet.  I find it interesting that other users report very long battery life with OEM batteries without resorting to app trickery or turning off wifi in order to do it. 

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  • Look at how apps are set up. If you aren't getting into deep sleep one ore more apps are still active. Lengthen time between automomatic email updates or set them to manual. Set news readers to manual updates. These are just examples but there are lots similar situations. 

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  • I've already turned off auto sync and set the email app to check every 30 minutes. I have no news readers and removed any widgets that have content pulled from the web.

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  • For me the biggest gain came when I went to Settings -> Wireless & networks -> Wi-Fi settings -> [Menu Button] -> Advanced -> Wi-Fi sleep policy.  I set mine to "Never" because otherwise it'll switch to 3G when the phone goes to sleep.  That's a huge battery drain and a poor choice by LG in my opinion.  I get at least 12 hours with some light use or 16 hours when it sits mostly dormant during the day, connected to Wi-Fi.  The first day I had the phone (before I found that setting) I couldn't get more than 6-8 hours.  Also I'm on the Ting-shipped battery until my genuine LG from eBay shows up, and I'll update this thread once I've done some solid testing.

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  • Karl, surprisingly for me it was a non-net connected clock app that prevented my phone from entering deep sleep.

    I also found that the 3G radio was especially power hungry.  Turning off mobile data was a HUGE battery saver for me.  I just happened to find this out the other day when I forgot it on, I came out to my car after work to 50% battery when normally I have 80% or better. This was even with sync off.  BTW, my phone stays in my car all work day so it was completely unused in that time, Gsam battery monitor also showed the phone radio as having used a huge chunk of the power.  Again, this was without use or data transfer, it was just from being on.

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  • I've already set wifi to never in the sleep policy. My 3G is turned off until I need it. I have installed a firewall. Hopefully it will let me track down what is trying to get online. So far I've noticed packets for:

    Sprint Installer

    Network Location (Which I have turned off)

    Holo Launcher (My launcher of choice)

    Kernel

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  • Karl,  if your mobile data is turned off go ahead and set WiFi to sleep when the display is off.  Having WiFi on drains battery, and if mobile data is set to off it won't come on if the WiFi is off.  Also, don't confuse network usage with CPU usage.  Your phone may still not enter deep sleep even if no network activity can take place. Things like a clock widget trying to always determine current time, or a task manager always trying to keep alist of active tasks, or a battery app always trying to determine what the battery level is can consume CPU cycles preventing the processor from going into 'deep sleep'.  In face, an efficient app can use less power even if connecting to the network than a poorly written app that never connects to anything.

    I would recommend a somewhat drastic test.  Uninstall all apps for a day, also remove all home screen widgets, then leave all connectivity off (except the phone itself) and see how long your battery lasts.  I would leave cpuspy on to see if the phone enters 'deep sleep'.  If the phone enters deep sleep then one of your apps was keeping the phone active, if the problem remains then something in the ROM is keeping the phone awake.  Rooting and/or installing a custom ROM would then be the only fix.

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  • Yes, I agree totally. The thing is, the phone will last for 12-16 hours with Wifi off. I already know that for a fact. What I can't wrap my head around is others posting that once they got a new phone and or battery their battery lasts all day with the default settings (Wifi and sync ON). If I have Wifi turn off when the screen goes off, then I won't get email notifications, which maybe I'll have to live with.

    I am planning on doing that exact drastic test this weekend. I'm going to reset the phone, and not install any apps other than what comes on the phone. This has been quite a chore. I've probably re-setup my phone 10 times or more now. Currently I am running the rooted version of the ZVC ROM. Next step is to try CTMod.

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  • Good luck!  

    FYI, I'm running CTmod and yesterday my battery was at 87% when I plugged it in at night, that was 18 hours after unplugging it.  Granted that was with NO usage other than maybe checking the time 3 or 4 times and a text message or two.  I am also over clocked at 1200 and under clocked to 220.  My cpuspy stats showed about 30 hours of deep sleep, 7 hours at 220 and maybe 10 minutes at 1200 over the previous few days.

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  • Did you have Wifi and sync on?

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  • So, I have used 'Tasked' to make three profiles for me.

    Data off - All connectivity except phone calls off.

    Data on - Mobile data on, sync and WiFi off.

    WiFi on - WiFi on (set to sleep when screen off), sync on, mobile data off.

    I typically leave it on the WiFi profile even when it is sitting in my car while I'm at work.  Its not connected to any networks while in my car, and not that it could with the WiFi sleep policy as it i, so even though sync is on it has no ability to do so.

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  • Oh, and I found an old 350ma charger the other day and I use that to charge at night.  I can say for certain that it helped but I feel like it has.  Most cell chargers are 1amp, or 1000ma (same thing), to charge the phone quickly or at worst 500ma (then same as USB power). I think the super slow charger helps fill the battery to its maximum potential.  Fast chargers tend to warm the battery more while charging and the circuitry that protects the battery from overcharging senses the change in temp to determine when the battery is full.  Think of a battery as a small bucket that I have to fill with water without overfilling even a tiny amount.  A firehouse can put water in REALLY fast but it bubbles up so much you have to stop before its completely full.A sprayer on a garden hose can fill it quickly, but it bubbles some so you have to stop before the water is fully at the top.  On the other hand a slow running faucet will fill it slowly but it can get it RIGHT to the top.

    Wow, long winded, and not really what you asked, lol.

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  • Ugh, no ability to edit.  In the first of my posts it should read that I use 'Tasker' to make my profiles.

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  • I ordered a genuine LG battery from this eBay seller: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=380557148896

    So far I'm seeing a much more linear and predictable battery drain versus the two Ting-supplied batteries (original and replacement).  It looks like I'll see numbers similar to what Matthew Scott posted on January 10th.  I'll update again in a few days after I've put it through several charge cycles.

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  • I have a Boost Marquee refurb with this same battery issue as well. My wife has one to, but it gets over 24 hours of life when not in use.

     

    Ting is shipping me a new phone. Does this replacement phone have its own 30 day warranty? 

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  • Here's my promised update with the genuine LG OEM battery.  With the Ting-shipped battery (and its replacement) I couldn't get more than 20 hours or so on a charge, and the charge percentage couldn't be trusted.  Full charge to 60% worked about as you'd expect, but 40% to empty would take anywhere from 30 minutes to maybe 6 hours if absolutely nothing was going on.  I couldn't trust a "half-full" battery to last overnight and wake me up in the morning.

    I now get 30-36 hours on a charge without any aggressive power-saving apps or settings.  Data and WiFi are on all the time, even when the phone is locked/asleep.  Aside from my 30-minute commute to and from work each day, I'm connected to WiFi.  Both Gmail and my work Exchange email account automatically check for email periodically and/or use push.  Other apps such as Facebook are used on-demand and don't retrieve anything on a schedule.

    I estimate I could drain the battery completely in 4-5 hours watching videos or playing games, but who has time to sit and do that anyway? (wink)

    On a final note, my old LG Optimus S would typically go 36-48 hours between charges with similar usage.  This makes sense as it has roughly the same battery capacity but a smaller, lower-resolution screen and a 600MHz CPU versus the 1GHz in the Marquee.  All in all, I'm accepting the battery as my solution.  Your mileage may vary.

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  • Since switching to the Megatron ROM, available on here http://androidforums.com/marquee-all-things-root/ . I have had a substantial increase in battery life when the phone is idle. I actually see it enters deep sleep as it should even with wifi and sync on. I am much happier now. I've used it multiple times today and it hasn't been on a charger since ~ 10:00 am. It is now 8:15 and the battery is at 63%

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  • Honestly I wouldn't worry about modding your phone or turning off as much as you can to let a sub-par battery last longer.  In fact I would not worry about getting Ting to replace the battery (they can onlt replace the same mAh size).  For less than $10 you can get a 3500mAh battery+back ( http://www.ebay.com/itm/B104-NEW-3500mAh-Extended-Battery-Door-Cover-For-Sprint-LG-Marquee-LS855-/180889009200?pt=PDA_Accessories&hash=item2a1dd33c30 ) that will last for DAYS.  My girl friend loves to play solitaire for hours so I got one for her.  So the way I look at it you can cripple your phone and shut everything off , go round and round with support to get another of the same battery, or just buy a better battery for cheap (Amazon or Ebay) and be done with the whole mess.

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  • I ordered one of the higher capacity batteries for the Marquee I have, and now it maybe gets 7 full hours of use after i switched out the old battery, which was doing about 3.5 hours on a good full charge. The sacrifice though was doubling the size of the phone, and its now really bulky.  I've turned off sync auto and leave the WiFi on and i really don't use the phone much for calling, I text and use WiFi   I called Ting about the issue and only had a "try using a different battery or use all of the dimming/ power saving features" response, which i had already tried :/  its a decent phone but the battery is just horrible. This was a refurbished Marquee (with a Boost Mobile screen)

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  • For a test turn off mobile data.  Mobile data is a battery hog on my phone.

    Also don't know who said to leave WiFi on, its is a battery killer!

    PersonallyI would rather go through some software Mumbo-Jumbo before I turn my phone into a brick wit a 3500mah battery.

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  • I didn't feel the extended battery was that bad.  It is thicker but no worse than other phones I have used.  As far as extending phone battery life keep in mind that your phone will show >%1 battery (and refuse to boot if shut down) for a long time when you first put it in your phone.  The reason is it does not know you have a extended battery and is estimating battery life on the smaller battery. 

    Also with the $25 discount this is a $50 smart phone.  It's an ok phone and a great buy for $50 but it's NOT a great phone or one designed for heavy use (lots of reviews on this phone).  If you really want a GREAT phone with Ting I recommend the Motorola Photon.  Got mine used on ebay for $120 but you can get them NIB for $200.  Best android smart phone I've ever used to date (It's my 4th Android phone).  Very reliable, better reception than the Marquee, and good reviews across the board. 

    I got a Marque for my gf who does not use a phone much and is happy with her phone.  I got a Photon for me because I use my phone a lot and the reviews raved about it.  If you need a heavy use phone I don't recommend anyone get a $50-$75 phone.  

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