Is there a way I can block all incoming texts? If I do not open the text message, does it still count?
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Hello! =) I just ordered a phone and am excited to switch to Ting. I would really appreciate if someone can help answer my questions.

I was wondering if there is a way I can block all incoming or out going texts?

I understand that all incoming and outgoing texts count but what if I do not open the text message, does it still count as a charge? I don't text but I'm afraid to receive spam texts and have to pay for them. Please kindly let me know, Thank you in advance!

 

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  • Go to your account> devices, and choose the device you want to turn off texting on and clear the check boxes.

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  • As to your question about not opening the text, I don't know the answer. Someone from Ting will have to answer that.

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  • Yes, any text message sent to your number will result in a charge, whether you open it or or not, whether the phone is on or not. The only way to stop that is to either disable text messaging entirely in your account, or use block codes for specific spam numbers or emails.

    I've only seen the "aren't charged if you don't open them" behavior on Tracfone, and that's a side effect of the way they run their billing (there's special software on the phone itself). It doesn't reflect the way the carriers actually charge for the service.

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  • Hi Jade,

    Text messages are charged as they are delivered to your device. You would be able to prevent messages from reaching you if they are from spam sources by sending a text message to 9999 with the word "SPAM" followed by the number that is bothering you (i.e. text message to 9999 with "SPAM 555-555-5555").

    As both Brian and Trevor have mentioned, you may also block text messaging altogether if you will not use that service under your Ting control panel and if you only text a few times a month, the spam texts likely wouldn't put you into the next bucket.

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  • Thanks a bunch Trevor, Brian and Mike!!!! Your answers were super helpful!!! I've turned off texting, thanks ^__^

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  • So the one errant text I received will cost $3?

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  • If you don't have texting disabled on your account, then yes, one text message will still cost $3.

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  • Thanks, Mike - it's nice to know there's something we can do to block future spam from the same number.  Does anything else happen when numbers are reported to 9999?  Does Ting or Sprint analyze these reports to block spammers?

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  • Ting doesn't, but Sprint does.

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  • THANK YOU for these block codes. I started getting "file-download" texts from 3 specific numbers yesterday, almost 20 texts between yesterday and so far today!

    Most unfortunate is that I know 1 of the 3 incoming phone numbers and she says she's not sending me any texts, so I'm going to have to block her number - at the rate of 5 useless texts/day from her, I'm going to go over my self-imposed limit of 100 texts easily.

    Does this just block texts or will she no longer be able to call me either?

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  • It's just a text block. So you will be able to call without a problem. What you can do to get around the texting issue is to use an app such as Viber or Whatsapp. These require data to work and both of you will need to have the app in order for them to work. It should get rid of these spam texts while allowing you both to continue texting :)

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