I recently brought an HTC Evo 4g over to Ting, and I attempted to activate it yesterday by porting a number. I received the email last night saying the number was ported and the phone activated, but I still am not receiving service on the phone. When I try to do a PRL update, I get the error:
"PRL could not be updated. Please try again later. If the problem persists, you may need to contact Customer Service. Error code 1012."
I'm desperate for help! I'm heading out of town tomorrow and need the phone in working order.
Much thanks for any assistance.