Change forum handle?
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Is there a way to change my account handle/ID for the forums? I'd rather not have my real name associated with these threads. Thanks.

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  • At the moment, only by changing your name under Settings in the Ting Dashboard (by logging in at https://ting.com/account/login).

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  • Yeah I tried that but it won't let me change my last name.

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  • Nevermind just got it to work. It didn't like the space in my last name. 

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  • Doesn't look like it's changed. Let me know what you want your handle to be and I'll try to change it myself.

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  • on a similar topic, people with avitars have theirs imported trough Persona or something?

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  • Hey there Mike! To use an avatar with us, you can set it up in a Gravatar account.  Our Help Center will find your avatar there.

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  • Yup, figured it out. Handle change is still problematic unless i have to wait 24 hours or so.

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  • I noticed shortly after creating my Ting website account that the forum uses your first name/last name (not something I really want and not something most forums on the net do). I went to my Ting account and changed my first/last name to something else. I then made a post on the forum shortly after to find the change did not carry over. My first/last name was revealed on the forum. So much for privacy! I supposed the change on my Ting website account didn't carry over almost instantly to the forum?

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  • It may be delayed. Call, email. or chat with Ting support to find out for sure.

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  • Called and they changed it within seconds. Awesome having knowledgeable people answer the phone right away and take care of your concern.

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  • This is still an issue even though this was posted 3 years ago.  I can't have my account real name in their for contact purposes with Ting and not have a different name for a forum?

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  • Hey Robert, 

    If you'd like us to change your name how it appears here in the forums, we can do that for you. I will follow up via email! 

    Talk soon. 

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