Out-of-memory messages - what to do?
Answered

Lately my LG Optimus S phone is constantly displaying low-memory or out-of-memory messages. It has now reached the point that I can't launch the browser app.

What can I do to free up more memory so I can use the features of my phone?

I've already transferred as many apps as possible to the SD card, but that option is not available for some of the porkiest apps such as Google Maps and Google Play Services. I have installed only about four user apps and they are not among the leading memory-users. Manage Apps also lists a lot of other small apps such as "KickBack", "Preferred Activity Setter", "SoundBack", etc., but I don't know if any of them are safe to uninstall.

Thanks for any info...

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Comments

10 comments
  • Hi James,

    I'm thinking a lot of memory might also be used by other things - not just apps. Have you tried moving pictures, videos, podcasts, etc. to your SD card as well?

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  • I have only about a half-dozen still photos and no videos, podcasts, etc. I've already moved all of that kind of content to the SD card.

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  • According to the Sprint troubleshooting guide for low memory on that phone, you should try to clear the application cache:

    http://support.sprint.com/support/article/Clear_application_cache_on_your_LG_Optimus_S/case-wds02012-20120703-152533

    Let us know if that helps!

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  • The "clear cache" button was grayed out on most of the apps, but I was able to clear it on the Google Play Store and got several mb back. So while it's not a complete solution, it did help. Thanks!

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  • Hi James,

    I'm glad that helped a little bit - another suggestion was to do a soft reset:

    Turn the phone off and pull the battery. Wait 30 seconds, then put it back in and turn the device on!

    Hope this helps a bit more...

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  • I have the same problem!  I have very few apps downloaded and already moved everything to SD card as I can. I still get those messages!  Is there any way to uninstall the apps that came with my android phone that I do not use?  Also how can I find out what the apps (in Manage Apps) do that are not on my apps screen?

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  • Hi Barbara,

    Some of the apps that already come pre-installed to the device cannot be removed because they are installed directly into the Android Operating System. You may have the option to be uninstall some of them however they may be needed for your device to function properly. Similar to the earlier suggestion, you can make sure to clear the cache for each app as well.

     

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  • Already cleared the cache and some data, but not sure how critical the data is for some apps.

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  • I cannot send SMS messages.

    The pre-installed messaging app says phone storage is full, even though it also says (in the settings screen) that there is almost 15MB available space in internal storage. (and about 29GB available on the SD card).

    I have gone through old messages with images, moved them to the SD card, then deleted the message.

    I have gone into the Settings / Applications / Manage screen and selected programs (the big ones are always Gmail and Hangouts (I have never used Hangouts even once)) and told it to clear their data (which also clears their cache).

     

    I have powered the phone off, waited 5 minutes, and powered it back up.

    The ONLY app I have installed is the Ting app, and it doesn't appear to use much memory.

    Do you have any suggestions?

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  • I don't know how Hangouts got installed, but I was able to uninstall it. I also uninstalled updates to the YouTube app. I can now SMS again. When the phone said there were pending updates, I declined the Play Store agreement, so it didn't update them. Maybe I can use the phone for a while longer. Please, please, please release the LG G2 soon! (I know it was announced "early in the new year, if not sooner". Well, the "if not sooner" part is past, but I'm still hopeful for the "early" part.)

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