Why is my phone number attached to someone else's name?
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When using the Ting Phone to make a call, the name that comes up on caller id is someone else's name.  How can I get that changed?

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  • If you can let us know the name that shows and the number you called when the wrong name displayed, as well as the time you made the last call to that number, we'll look into it. Please either email us or call us with the details rather than posting them here in the forums though.

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  • When I call home from town the caller ID shows my number and the name Robert Creesy.  My husband's phone call to home shows his name, Brent. Mine should show My name....Karen.  Brent called your customer service a couple of weeks ago about mine showing Rbt Creesy and was told they couldn'tmake it show mine, but could have it show "wireless caller".  OK, not great but better than Rbt Creesy!.  We eventually got a call from Ting saying it was fixed to show "wireless caller". Today I was in town and called home to see what it said.....it still said Rbt. Creesy!!! Not acceptable!  If you can not fix that.....can you give me a new number that is truly mine?? with my name on it? At least not someone else's name. How can I call my friends? 

    OK, so I called from my cell 541 300-0302 to my home # 509 774-4823 at 13:25 Thursday 20 April 2017

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