I've got a BYOD Photon Q running, rooted (I LOVE Titanium) but otherwise stock. I know there is an update out there for it, but when I try to get it, I get a message about needing a Motorola service account, and when I say I want to set one up, it is "Contacting server" forever.
I've read that this is probably something that should have happened at activation, and that I'll need to do a factory wipe to be able to set it up. Can anyone confirm this? I'll do the wipe if I have to, but I don't want to do it and then find out it served no purpose.