Why have I used so much data already. I do not even go on the internet. Can you help?
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Why have I used so much data already. I do not even go on the internet. Can you help?

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  • Hey there, If your phone went through any updates or if you use any apps, all of this uses data. If you don't want to use these features you can disable data from your dashboard. 

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  • if I disable data will I still be able to use facebook?

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  • Hi Linda,

    Disabling data will prevent you from connecting to Facebook or anything else on the internet unless you are connected to Wi-Fi as that connection is separate and would not use cellular data.

    If you'd like to block everything but Facebook you can check the settings of your phone to try and do so or it would be a good idea to set alerts/caps on the Ting usage from your account so that you stay on top of the usage: https://help.ting.com/hc/en-us/articles/205433428-How-to-set-up-Ting-account-usage-alerts

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