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In most cellphone carriers who offer iphones, charge data when you are texting on imessgaes without wifi, is it the same with ting? For example if I am talking to someone on imessages who is also an iphone user and there is no wifi, will it come out of my data or text, or both? Also, if I am imessaging someone who does not have an iphone and I have no wifi, will I be charged with both data and text messaging, or both?

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  • Hey there Anna, That feature will send any message as an MMS. We don't charge a premium for that feature, but if you are not connected to wifi when you send or receive a message then the charge will be added your data usage. If you are curious about the MMS feature, you can check out our FAQ.

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  • So, just texting without attachments uses no data, correct?

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  • If data is turned off on the device, what happens to the message? 

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  • @Roger, The best way to see this is if the message you send is Green or Blue. Green bubbles mean that it is a Text Message that counts to your message usage. Blue bubbles mean that you are using the in built messaging feature and this will count towards data regardless of attachments. Of course it will be a very small amount of data.

    @Richard, If data is not enabled then the message will not sent. A red 'i' will appear next to the message and when tapped you can Try Again or Send As Text Message.

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  • Aaaand this is why Apple is stupid.  Their regular texting application uses data by default instead of SMS.  I see why the carriers love having iPhone customers, because they will run up so much more data usage than other smart phones.

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  • @Rocky, So using Ting to save money by minimizing my data use would not be successful with the iphone? Someone gave me an HTC which I have activated on Ting, but battery life is dismal. I was considering a Samsung Victory, Samsung Nexus S, or maybe an iphone.  Radioshack is going to have cheap iphone 4/4s on BF.

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  • Roger, first off, I don't know if an iPhone just bought by itself from Radioshack could be brought over to Ting.  For Ting to be able to activate a phone, they generally have to specifically be formerly active with Sprint, so their serial numbers are listed in Sprint's database.

    Aside from that, I don't know if the iMessage application in the iPhone has a setting to make it use SMS instead of data.  That would be nice if it did.  I just know that some people's plans get charged extra for mms (multimedia messages) or they can't receive those, so I don't think it makes sense to do that to people.  I suppose you can view it two different ways, depending on what your usage is like.  Some people, who are already planning to use and pay for a mobile data plan prefer to include using data to send their text messages, since they are already going to be paying for it, and then they can leave their Ting texting at $0.  My thought is that texts with Ting are pretty dirt cheap ($8 for 2,000), versus mobile data being kinda expensive, so I keep my data disabled and use wi-fi at home, work, church, coffee shop, restaurant, etc. and it works out cheaper for me that way.  I do understand some people just want to use mobile data all the time or don't have much access to wi-fi, so they choose the other way.  That's where you need to take a look at which way fits your situation best.

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  • I just realized something I wrote that might have been confusing.  When I said, "some people's plans get charged extra for mms or can't receive those", I was not talking about Ting.  I'm talking about other providers' plans that may or may not include mms or charge differently for it.

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  • The stock messaging app uses a relatively small amount of data (about 1-2 kb/text only message) to send a text. Pictures sent using the stock app will take up about 2-3 MB of data, however they are sent in their full resolution unlike pictures sent using using SMS.

    A user sending/receiving 1,000 texts per month, would only eat up about 1-2MB of their data plan. If you're just sending SMS messages (as opposed to MMS), you aren't really going to be out any extra money (if any).

    There is also a setting in the application to force your device to send a message using SMS rather than data: Settings > Messages > Send as SMS (turn ON/OFF).

    In regards to bringing a device to Ting, keep in mind that we are only able to activate Sprint devices. We have been able to activate phones purchased from Best Buy and Amazon so they don't necessarily have to be purchased from a Sprint Store.

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  • @Rocky, when you say "they generally have to specifically be formerly active with Sprint, so their serial numbers are listed in Sprint's database." - If I see a phone on ebay that says "Brand New in Box, clean ESN. This is a Sprint Pay as you go phone (Prepaid) so it cannot be activated on a Sprint Postpaid plan. You can only use this phone with Sprint Pay as you go plan. You can also activate it on Sprint MVNO BYOD (Ting, Ringplus)", will this work on Ting? Will this be in their database if it is new?

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  • That's getting too specific for my level of knowledge.  An actual Ting employee would have to answer that one.  When it's into that realm of how Sprint-like it is, I just don't know what policies they have to deal with, and that aspect may have opened up some in Ting's BYOD plan since it was early on.  Sam, help!

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  • Hi Roger. Sprint has all those devices in their database whether they have already been activated or not, so that shouldn't be an issue. To be 100% sure about that device, however, we would need to check that specific ESN/MEID. Please contact the seller to get that information and email or call us with that number so we can do that for you.

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