Nexus 5 sim not shipping
Answered

I ordered a Nexus 5 sim 10 days ago, but it hasn't shipped yet. Haven't received any updates either.

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11 comments
  • Hi Rabin,

    Shipment orders have been backlogged because of the holiday weekend. We are expecting most of the orders placed over a week ago to ship shortly. You will receive an email with a link to Fedex tracking information once your order has shipped.

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  • I'm in the same boat. I hope to get an update and try this out soon!

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  • Mine actually got shipped out yesterday evening.

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  • Hey Rafael,

    I can see that Claire has actually let you know what's going on through a support request. Hopefully you'll get that card very soon!

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  • I got the Nexus 5 in about 3 days ago then my current working phone fell on the floor and busted. So now I have no phone until I get the sim in. I ordered the sim on Nov. 25. Please help!

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  • Hi Jonathan,  We have been working hard to fulfill all of our orders for Nexus 5 SIM cards. You should be getting yours soon! I see that you have an open request with Renny, he will be able to give you all the info you need!  

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  • i ordered my sim on the 21st and its still not shipped hopefully the demand is down so i can get it a bit quicker than these guys i phone less right now so please help me

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  • Hi Daniel,

    The SIM cards are still in high demand! Your order should ship by the end of next week. You will receive an email with a link to Fedex tracking information once your order has left our warehouse. 

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  • Is this backlog thing still happening? Ordered a SIM on Feb. 24th, haven't heard anything.

     

    On the other hand, Google got the phone to us next day despite saying it wouldn't leave the warehouse for a week.

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  • Hi Spencer,

    We have been working hard to fulfill all of the SIM card orders over the past week. Expect your order to ship soon if it hasn't already. If you need any additional help, feel free to submit a help request 

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  • Just a quick update in case someone happens to come across this thread...  All of the SIM card backorders were shipped out on March 1 and March 2.  We have now the SIM cards for the Nexus 5 in stock and shipping during our normal time frame.  Hope this helps!

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