Why do my incoming texts have the wrong time?
Answered

All of my incoming texts (not picture messages) have the wrong time displayed. So when I get a new text it says that the text was recieved 8 hours ahead of the time it actually is. My friend that referred me to ting also has this problem. Thank you!

 

 

0

Comments

8 comments
  • Hey Romilly,

    The best thing that I can advise to fix this is to download this app. It actively corrects all timestamps to the correct time zone so that all SMS messages will be received as they should.

    0
    Comment actions Permalink
  • My daughter sent me a text while my phone was off.  When I turned it  on, the text was shown as just sent.  The app indicated that it won't fix this issue.

    0
    Comment actions Permalink
  • Hi Brian,

    When a message is sent like that it keeps on to the original send date. If I sent a message to you today but it didn't deliver until Sunday, it would keep the original timestamp of today as the sent date. Your message seems to have been received as normal.

    0
    Comment actions Permalink
  • The date was ok, it was the time that was incorrect.  The message was sent from my daughter in the morning.  The time stamp on the received message was the same as when I turned on my phone that afternoon leading me to believe the message had just been sent.

    0
    Comment actions Permalink
  • Hey Brian!

    Please forgive the delay in getting back to you! What you are describing is also a possibility. The tower could just be reporting the time of delivery as compared to the time sent. If this is something that is a concern for you I would recommend getting in touch with support.

    0
    Comment actions Permalink
  • Found this thread via search.  I discovered today that text messages sent to me are timestamped with the date and time the message was received on my phone, *not* the date and time the sender sent them.  For example, a friend sent me a screenshot showing that she sent me a message at 1 pm.  On my phone, when I "View details" on that message, it says both the sent and received timestamp is 3:50 pm. That is the time I turned on my phone for the first time today, so when the text app retrieved the messages I received while my phone was off.

    I have an LG G5 running Android Oreo 8.0.  I'm using the Android Messages app, though I just downloaded Go SMS Pro to see if that will correctly report the timestamps.  I'm suspecting this is not an app limitation, but a carrier one.  I'm on the T-Mobile network.

    0
    Comment actions Permalink
  • Hi Guy,

     I did some looking online into this and other people have reported the same thing when it comes to the received time showing in the app rather than the sent time. There was no solution to fixing it in the stock Android app but people found success using third-party apps and then changing the settings to show when it was sent rather than received. You may want to look at an app like Textra if the Go SMS Pro doesn't have the option for sent. 

     The other troubleshooting guide that you could try specifically for the LG G5 is checking the time and date settings of the phone. It's a pretty quick troubleshooting guide but it could also fix the issue. Check out the guide here.

    0
    Comment actions Permalink
  • Thanks for the reply.  I'm on Android 8.0, the latest available for LG G5.  The setting for setting the date and time has moved:

    Settings -> System -> Date & Time.

    Mine was already set to "Set automatically".

    I tried SMS Pro, but it behaved erratically, so I had to remove it.  Oddly, while SMS Pro was installed, I sent a text message while my phone was off, then turned my phone on again.  SMS Pro insisted it had to be the default app or it couldn't send or receive texts, so I set it to the default.  It would not retrieve the test text I had sent while the phone was off.  So, I went back to Android Messages, which I then had to set to default; upon doing so, it retrieved my test text, and View Details showed an accurate send time and separate received time!  Not sure if that was an effect of having SMS Pro installed or not.

    I will try Textra and report back.

    [UPDATE 1] Ok, even after removing SMS Pro, Android Messages is now showing what appears to be actual sent and received dates, rather than reporting the received date for both as it had been doing.  Not sure what got it started doing that - perhaps installing SMS Pro?  Anyway, I have Textra installed, I'll take a look when I have a chance. If Android Messages continues to show actual sent date in details, I may just stick with that.  There have been very few occasions when I need to know the difference.  Would be nice to know what started Android Messages showing the actual sent date, if anyone else is following this conversation and has figured it out.

    [FINAL UPDATE] Deleted Textra - too many flaws, and apparently not supported any longer.  With the help of some friends, I was able to determine that receiving texts from another Android system showed accurate sent and received times.  Receiving texts from two different friends with iPhones both produced erroneous sent times.  I don't have the energy to go chasing an Apple issue, since I've never used an iPhone.  I'll just have to ignore the timestamps from the iPhone friend I text with most often.

    0
    Comment actions Permalink

Please sign in to leave a comment.