Iphone 5s
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My daughter has a virgin mobile non-contract iphone5s, can we bring it to Ting?

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  • Virgin Mobile - don't think so

    IPhone 5S - not at the moment

     

    Blog - https://ting.com/blog/

    Check the byod list - https://help.ting.com/entries/22567167-BYOD-Supported-Devices-Whitelist-

     

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  • No to IPhone 5S (probably until the 6 comes out)

    No to Virgin Mobile

    Devices from other Sprint MVNOs

    We can also accept devices from other MVNO's (Mobile-Virtual-Network-Operators). Many devices from the following carriers can make the move to Ting:

    • Cintex Wireless
    • Kajeet
    • Ready Wireless
    • Voyager Mobile
    • Platinum Tel*

    * As of August 2013, Platinum Tel moves services to the T-Mobile network. We cannot bring over T-Mobile network versions of Platinum Tel devices.

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  • Hi Fang.  Only Sprint devices can make the jump to Ting.  And at this time, your model isn't one eligible for us to activate.  We're hoping to be able include more models down the road - keep your eye on our blog!

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  • Martin, your response is confusing when you say "only Sprint" devices. The OP was about Virgin Mobile which is a Sprint MVNO phone type which cannot make the jump, but five other Sprint MVNO phone types can make the jump [sometimes?]. So really it's Sprint and some of their MVNOs, not including Virgin Mobile. 

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  • Hi Joshua.  You're correct - only devices from Sprint and the listed MVNOs are eligible.  Devices from other companies such as Virgin Mobile can't be brought over to Ting.

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  • Martin, all sorts of Sprint MVNO's out there have newest phones available, including iPhone 5S and 5c.  How come Ting's MVNO agreement with Sprint prohibits you from selling new devices?  I would understand BYOD being delayed a year, but if say Virgin, Cricket, Boost etc MVNO's can offer latest Apple offerings, perhaps it's time to sit down with Sprint and re-negotiate to be more in line with Ting's direct competitors. 

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  • Rudy, I would not hold out help that there is an easy answer to that question or that Martin is able to provide it.  I can't fathom why Ting is allowed to sell some models direct, but must delay BYOD. There may be a clue in the greatly different price structures from Ting to other MVNOs you mentioned. I am sure the relationships with the carrier are complex and comparisons might not be fair.  Boost and Virgin are subsidiaries of Sprint. Cricket's parent company was acquired by AT&T.  For myself, even if I have to wait a little longer for the newest model phone, I prefer Ting's honesty, customer service, and pricing. 

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  • Joshua,  I get your point.  I guess no two MVNO's are created equal, is the bottom line.  Fair 'nough. 

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  • To add to Joshua's point (in case anyone is curious), the MVNO program is for those who wish to rent network access, wholesale. Each company that engages in this relationship is wholly independent from each other, so their arrangements will be unique. That can range from selectable devices to features. I can assure you that we are in contact with our partner everyday and have a great relationship with them. We always attempt to be the first to offer something new or try something different. As an insider tip, we've pushed a lot of walls and even broke down a few ;)

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  • Patrick Pitman asks...

    "Hi, any update on the iPhone 5s being available on Ting?"

     

    To answer him and all the curious other Ting users, here's an excerpt from our blog:

    "Back to the question at hand: The iPhone 5s and iPhone 5c hit the Sprint lineup in late September of 2013. So, we expect they’ll be able to make the move to Ting at about the same time this year."

    It's not set in stone, but the absolute second it will be available to Ting is the day we throw a parade, complete with media releases, blog updates, and an email blast. The iPhone is the most popular smartphone brand in the world. You want it, we want it, we all want. We're just as excited as you are to get this device in Ting colors :)

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