S4 vs. S4 Zoom
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I see the S4 is supported, is the S4 Zoom also?

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  • Hi William,

    We currently sell the S4 and will soon support it for BYOD (April 30th, 2014). However, we have no word on the S4 zoom at this time. Keep an eye on our blog for any device updates.

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  • Renny, thanks for the quick response.

    Maybe you could give me some additional input here.

    I see I can get a S4 (Sprint) with a clean ESN, used off of Ebay for approx. $250-300.

    2 Questions:

    1) If I got something like that would I then be able to register it with Ting (after 4/30/14)?

    2) If it doesn't come with a sim card, what then?

    Any thoughts?

    Sorry for what may seem like dumb questions, I've been a VM customer for too long...

    Thanks!

    -Bill

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  • Hi William,

    The S4, Sprint, clean esn would be eligible after April 30th, yes.  And there's no need for a SIM card on the Ting network for that device. 

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  • There's no need for a uuic card in the s4? How can LTE be accessed without it?

    Bill, you'd have to go to a corporate Sprint store to get a Sprint uuic card for the s4. Hopefully they won't give you a problem for not being a Sprint customer. I'd call ahead to check stock.

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  • Hey Jeffrey,

    The ICC ID in the S4 is already pre-installed for LTE access. The open GSM slot on the device is for international unlock for GSM only countries (most of Europe for example).

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  • Hey everyone, thanks for all the input!

    You see, I bricked (hard) my VM S3 by loading a Sprint rom, so I'm looking at getting a newer S4 (which VM doesn't have).

    I now need to decide whether to stay with VM (look for another S3) or entertain a S4 via Ting (after 04/30).

    I screwed up.

     

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  • Paraic,

    Is this in reference to the L720T only? I have an L720 on Ting and cannot access LTE without a Sprint UUIC card. Not to mention the nagging insert SIM card notification...

    Jeff

     

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  • Hi Jeffrey. You still shouldn't need to insert a SIM card in that slot unless you want to use an international carrier  abroad (you would also need to request us to unlock it for international use if that's the case). Do you currently have a card in there? If so, please remove it so it doesn't cause any conflicts with the network.

    All Sprint-compatible Galaxy S4 phones have an ICC ID embedded for LTE access - including your device - so you don't need any additional cards to use 4G with us.

    Once you ensure there are no SIM cards in that slot, try reactivating your device to make sure it has the most up to date network settings and can connect to 4G. You can find instructions on how to do that here.

    If that doesn't help, please go to your phone's settings and look for its embedded ICCID number. Once with that, please submit a support request and we'll make sure that's the same original ICCID listed under your account for that device and continue troubleshooting that with you.

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  • I see this post is a bit old and these devices are being sold inexpensively now on eBay (unlocked AT&T version). Now that Ting supports GSM, would I be able to activate this with a Ting GSM card for US calls? Thanks.

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  • Hey Chris,

    Since we support GSM devices now, as long as the phone is unlocked and has the supported network bands it will work on our GSM service using the Ting GSM SIM card. Feel free to check out our guide on GSM device compatibility for more info on what network bands Ting GSM runs on.

     

     

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