HTC 8XT 8.1 Update
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Sprint has begun pushing out the Windows Phone 8.1 update for the HTC 8XT - any indication as to when this will become available to Ting users?

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  • The answer is this: Whenever your phone comes up in Sprint's upgrade queue. Ting phones get upgrades the same time as Sprint phones.

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  • The "same time"? Has anyone on Ting yet received this from Sprint? IIRC, the GDR3 update took months to roll out to the other MVNOs like Ting

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  • GDR3 never came to Ting or any MVNO as far as I know, for sure not the Neo. With that said, it's hard to believe our phones get upgrades in the same time frame, if at all. Still waiting on 8.1 for my Neo along with roaming fixes.

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  • I have been checking all month as internet says that Sprint began the rollout in December. I have yet to see any update on my HTC 8xt though.

     

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  • I have the windows developer preview app installed and have heard that some on Sprint were having the same issue of getting "your phone is up to date" when checking for updates. A few have suggested a phone reset ( https://community.sprint.com/baw/message/919480#919480) and limited success. If the update is indeed available to Ting subscribers, I'd be willing to give that a try. Has anybody received this successfully?

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  • I have a Samsung neo running developer preview and a htc 8x running stock 8.0, so far no upgrades have been pushed out to either one of my phones  :( 

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  • Thanks for the info. I'll hold off on the reset.

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  • Anyone get the update yet?

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  • Nope, I have not seen anything of late :(

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  • I went to the developer's preview to get 8.1 and have been cursed by the Wi-Fi bug ever since. I never received the GDR3 update that went out to Sprint phones (before I installed developer's preview) nor the firmware upgrade that rolled out in December. Switching off developer's preview has no affect. I am now resigned to the fact that I will have to buy a new phone, but I wish Ting would comment on why the 8xt never received updates. I would not purchase another Window's Phone from Ting without knowing what happened. 

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  • I am another 8xt user on the Developer Preview, initially because the GDR3 update wasn't being pushed to my phone. Like Jason, I've searched discussions and forums, tried a variety of resets and uninstalls and toggles, to no avail. None of the agencies that could be responsible (HTC for the hardware & firmware, Microsoft for the software, Sprint for the network, Ting for the human support) seem to be interested in updating us.

    I really like the phone and Ting, so I've just adjusted to turning the WiFi on and off (and turning LTE on and off for a group-text bug that Sprint users also report) for the time being; but it's certainly not ideal. Maybe Windows 10 will come to the Developer Preview?

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  • The software is enabled for download through to Sprint's direct end users, so that takes HTC and MS out of the equation. So either Sprint or Ting have to enable something to make it available to us. Based on Sprint's past performance with mobile OS updates, I lean towards it being on their end (gee what a surprise).

    Once GSM is enabled and available through Ting next month, I may abandon *anything* to do with Sprint and look at some of the unlocked Windows GSM Phones that would work on that network.

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  • No update for my 8xt yet either.

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  • This is the response I got from Ting:

    "The 8.1 update was deployed to all Sprint HTC 8XT devices in December. It will not install over the Preview for Developers, you'll need to restore to the Sprint default operating system on the phone before you can download the update."

    Does anybody know if this is true and, if so, have a way of restoring the original OS - the preview install states the update cannot be reversed

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  • I have the Sprint 8XT without the developer preview and I have not received the 8.1 update.

    I also have the Sprint Nero running developer preview, and I have not received the update on this phone either.  

    It does not look like TING window users are receiving updates...

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  • I originally had a Ting original 8xt when they first went on sale a few years ago. I recently had to get a replacement, so I ordered one from eBay that had been on Sprint. It came with 8.0 and I had to install the Developers Preview to get it to 8.0 GDR3.

    Now I have unchecked the DP and still not getting any update for 8.1. So it appears that as soon as one of these phones is activated through an mvno it doesn't get the update.

    Not sure what else to do. I love this phone - the weight, styling, camera- but I would love 8.1 so I can update my apps and use my sd card for app storage.

    I'm looking forward to Ting's GSM debut! I'm currently eyeing the Lumia 1020 as a temporary phone until Windows 10 comes out. Plus, the 1020 can become a great digital camera after its use as a phone is no longer required.

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  • My 8XT has never had dev preview installed but it also still does not receive updates. Ting should be advocating on our behalf to get Sprint moving on this update IMO...

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  • I just sent a request to Sprint to look into the 8.1 update for Ting at their community forums for the 8xt. We'll see what happens!

    If you'd like to join me: https://community.sprint.com/baw/message/928318#928318

     

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  • Just received this from Sprint: "Software updates are sent out by the manufacturer of the device. Sprint has no control over the release of software updates. Once the update has been release you can receive the update at any given time. We have no control over the delivering or releasing of software updates."

    Is this true?? Sounds fishy to me. They are saying we should be bothering HTC?

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  • HTC released the update on December 14. If you contact them they are going to tell you to talk to Sprint.

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  • awful lot of finger pointing going on....

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  • They're like children. Neither is interested in fixing the problem so they pass blame instead. Can't wait for Ting to roll out its GSM network so I can wash my hands of Sprint and HTC and buy a Lumia.

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  • Thinking the same thing... Any suggestions on which of the Luminas that will work on T-Mobile LTE?

     

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  • I found the following on HTC site:

    http://www.htc.com/us/support/htc-8xt/news/

    Seems the update is ready, as well as the recommended firmware update to the HTC 8XT...however, NEITHER are showing up when I check for updates! :(

    Is there a way to MANUALLY install the firmware update and windows 8.1?

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  • All right. Just finished a marathon chat session with HTC. They clearly said that it is Sprint's responsibility.

    I went back to Sprint and told them this and they said "We have no further updates at this time. Visit Sprint.com/newsroom for updates."

    I think we're SOL.

    For what it's worth, I can't even get the 8.1 on the Developer Preview.

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  • I just chatted with HTC as well. They say that because the HTC 8XT is not active with the original network (Sprint) that the available updates (both firmware and Windows 8.1) will not show up in the Ting activated 8XT device. they said to check with Sprint and/or microsoft.

    TING, do you know anything on the update yet?

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  • Mike, the best one T-Mobile sells is the 635. I'm not sure whether there are better ones compatible, I've had trouble finding a list. AT&T/Cricket seems to have the widest selection. Do we know for a fact that Ting's GSM is going to be T-mobile?

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  • Not for a fact it will be T-Mobile, but more than likely.

    But according to Ting's announcement, you should be able to bring ANY unlocked phone.

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  • For voice and text sure, but GSM doesn't handle 4G. For that part of the functionality the LTE frequencies on the phone has to match the frequencies the carrier has.

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