I am unable to group message, or text pics. Am I doing something wrong?
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The title says it all. My wife and I are currently unable to text pictures or send group messages on our phones. We both have iPhone 5c devices. Any help is appreciated.

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  • Group texts and picture texts are sent as data and required data to be activated.  Maybe this is your issue?

    DC

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  • Hey Daniel!  Not to worry, the feature that allows you to send/receive pictures, videos and group messages wasn't enabled within your Ting account online. You can update the features in your account anytime by going to: Device Settings > Edit> Enable your requested feature. I've saved you the trouble this time and done it for you, just restart both devices and it should be up and running for you!

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  • I went to device settings, then edit and there is only an option to receive or send text messages...there isn't an option to check to receive or send group messages for me us on our iPhones. 6, 

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  • Hey Kristen, If you're  iPhone is active on our GSM network that option won't be available in your settings. Alternatively, you'll need to make sure that your iPhone is running at least IOS 10 or later. This will automatically update your APN settings and allow you to send those picture/group messages. 

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