ESN test page

I have finally talked my brother into switching to Ting.  He is very excited.  He went and grabbed a EVO 4g from CL first day and started the BYOD process.  I have one issue with the BYOD process.  There is no way on the Ting site to test an ESN.  I was thinking of bringing a phone and wanted to test so I used the BYOD site and it said "thank you it's started".  I expected a confirmation "ESN is good...wanna port".  Is there a way to get a ESN checker in place?  The main site on the web for checking no longer works well for Sprint.  Makes the purchase of a used phone risky.  I would expect to be logged in to use the tester as there might be a charge that Ting gets for checking.  I don't know.  Ting wouldn't want to be the central ESN testing page for the world.  Please let me know if something like this is in the works.

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14 comments
  • We are working with Sprint to build this sort of functionality as it is clear to us that it would be great to have. It will not likely happen until sometime in Q1 next year though.

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  • He could have called Sprint to check the ESN, they would give him a yes or no.

    If the person selling the phone is on the up and up, they would have no problem giving out the ESN to be checked.

    But Ting having an on-site ESN checker would be a great feature!

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  • @Scott
    Thanks!

    @Michae
    My brother wws looking at several. Calling Sprint over and over and being on hold for days is not apealing.

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  • @Keith, no I would agree with that.

    Which site did he/you use on the web?

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  • checkesnfree.com

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  • This would be a useful feature. I'd probably buy that have epic 4g that I've been eyeing on craigslist if I had a way to reliably check the esn on it...that and the evo 4g I've been looking at on backpage

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  • S2 Epic 4g*

    Stupid auto correct, lol.

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  • Any progress on this as it would be a great feature. I just had a phone die and calling & checking the esn of every potential replacement is really a pain

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  • You can check an ESN when logged in to your account at:

    https://qas.ting.com/activate

    The first step of the activation process will verify if it is possible to bring the device over.

    We are working on making this better. Hope that helps!

     

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  • That page won't load for me, did you mean this page  https://ting.com/activate/devices ?

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  • Is this still an OK way to check an ESN on a phone you are looking to purchase but do not actually own yet? I had read another message in the forum indicating that if the ESN comes back clean it automatically adds it to your account. Unfortunately I don't recall on my last activation if it auto added the ESN or if it gave me a chance to back out or cancel.

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  • @Andy, you are right. If you give us a call or email us with the ESNs you need verified one of our support reps can give you a hand. 

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  • Thanks for the clarification Sam.  I did open a support ticket with the ESN, glad I didn't try to use the activate option to check.

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  • The only issue I have with Ting ESN checking is that  

    1. There are different stories floating around as to the completeness of their ability to check an ESN (stolen, lost, active on Ting, active on Sprint, etc.)

    2. the need to wait for a return e-mail or read off the numbers on a call.

    Don't get me wrong, I like talking to you guys, but being able to check at all hours (not just when you are open) and not taking up your time would be great.

    I have found that checking on line through  https://www.kajeet.com/4u/BYOSD (check your device here link) and if you have the HEX then SWAPPA's checker (but the DEC at Swappa usually returns little info) are good options.  Other sites have proved unreliable. If you do not have both numbers you can use an ESN converter like  http://www.esnconverter.com/

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