Help bring Photon Q to Ting with Optimus Elite donor

I have a brand new, never activated Sprint Motorola Photon Q that I'd like to bring to Ting using my current LG Optimus Elite. It's an LTE phone so BYOD is currently unavailable to me. 

I have the MSL for both phones.

I've successfully connected the Elite to DFS CDMA Tool but it does not see the Photon Q. I have the latest version of the Motorola drivers and the device is recognized by adb. Any idea what I might need to do for DFS to recognize it?

Also, a couple of general questions about doing this. Can I leave the Elite in airplane mode and continue to use the device that way, or is connecting it via wifi enough for Sprint to see it as a cloned device and get me in some hot water? Also, will it be reasonably easy to return the Photon Q to it's original settings so that I can use it when Sprint LTE devices are allowed on Ting so that my Elite will be freed up for use again?

Thanks

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Comments

31 comments
  • It may not be a Sprint getting you in hot water but if airplane made were switched off there would be two identical ESNs and you may loose service on the Photon.  

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  • Keep it in airplane mode, it's fine.

    DFS should see the Photon if it is showing up as a modem in the device manager (in windows). That's usually the hardest part. Some of these newer phones don't go into modem mode when they're plugged in via USB by default. Google around and look for how it's done. You probably have to enter a specific dialer code or debug menu or something if it doesn't show up automatically.

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  • Thanks to the both of you for the heads up on keeping it in airplane mode. That's good news.

    I'm looking for the USB mode options (MTP, mass storage, etc) and for the life of me cannot find them. There was an option to switch when I first connected it and it's now now longer there on the status bar. I've searched the settings menu with no luck. It could be my inexperience with ICS devices, but I've also read that this phone can be a bit finicky with USB. 

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  • Nevermind about the USB mode settings. I had DIAG enabled based on something (incorrect) that I read elsewhere. Turning that off fixed it.

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  • Hey Riley - I'm the one who was helping you over on AndroidPolice. Did you get it detected on DFS yet? 

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  • No, unfortunately. I have read some complaints about this phone and some USB weirdness and I definitely saw that for myself. I wasn't even able to use USB mass storage until wiping the device and starting over but that didn't make a difference in trying to connect to it with DFS. I don't believe that I had any settings different from when I turned the phone on for the first time. The only two machines I've had available this weekend are Win 8 so I put it on hold and will try again tomorrow when I'll have access to both Win 7 and XP laptops. 

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  • It can be frustrating with drivers sometimes. I recommend a XP machine if possible. It took me a few tries and wipes to get my GS3 to get detected. Still even after I can't get it to detect as a normal device now. It can be a pain, but once it's setup, its done and you don't need to mess with it again until you want to switch it back. 

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  • Try downloading QPST and see if you can connect with that.

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  • No luck on XP or with QPST. 

    Are there any settings that would make a differnece like USB connection type, debugging mode, etc?

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  • You typically have to have USB debugging on and diag mode enabled - ##3324# is the usual dialer code for diag mode. Also, do you have the diag driver installed on your computer?

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  • Samuel, thank you. I am such a dummy. I installed the diag driver when my USB stuff wasn't working and it never made the connection. After restoring to factory settings I forgot to turn diag mode back on.

    Now the tricky part. I've read through other accounts of people bringing their devices to sprint, but I'm not 100% sure exactly what I need to move from one phone to the other. Is there a step by step that someone can link me to? What do I need to save to restore the Photon Q so that I can do it the proper way when Sprint lets us bring LTE devices to Ting?

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  • Here are the steps you need to take:

    1. Back up the data profile information on the Q (ie. the usernames and AAA keys). If you don't you won't be able to bring it back to Sprint or BYOSD if that become available. If that doesn't matter then skip this step.

    2. Change the meid of the Q to that of the Optimus Elite.

    3. Replace the profile 0 and 1 information with that of the Optimus Elite.

    That's kinda it.

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  • The formatting on here always gets me!

    To clear it up a little I meant skipping step one if you didn't care about going back to Sprint or being able to BYOSD if it becomes available.

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  • I know with my GS3 I needed to bring over (from an Optimus S) the MSID, MEID (dec and hex) and as Samuel mentioned the profile 0 and 1 information. I made sure to copy down all the GS3 defaults to a txt file and took screen shots as well. Once that's done, to provision the phone you'll need the MSID, MDN, and your ting user account (usually <phone-number>@mvno.sprint.com

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  • Now I've got even further questions, but before I go on, it occurs to me that I probably need the device password. It wasn't mentioned, but I recall seeing others talk about using it in other threads. Where would I find this for my phone?

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  • I'm not 100% but I think on that phone you'll only need the MSL for unlock. I could be wrong. I know Samsung devices have an additional lock code (same across each model). 

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  • Sorry for bailing while you guys were helping. Something came up that I thought would take 10 minutes and it took about 90. 

    All of this is unknown territory for me and I'm not sure where to find everything in DFS.

    To change the values I just take the ones from the Elite, enter them into the corresponding fields on the Photon Q, and hit write, correct?

    For the MEID I go to the programming > general tab and enter both the HEX and DEC values and write.

    For the MSID it's under programming > NAM > IMSI right? That's the only location I found with my MSID number.

    The profile info is where I'm a bit confused. 

    On my elite profile 0 and 1 match up with the values I expected from someone's description in another thread. However, Profile 0 on the Photon Q does not exist and Profile 1 matches up with Profile 0 on the Elite (MEID@hcm.sprintpcs.com). I assume this is because the phone has not been activated and has no number assigned to it. Is it normal? I assume that I should write 0 > 0 and 1 > 1 as instructed.

    In the SPI field for both devices it's 1234 which seems like a placeholder number to me. What should I do with that? Leave it alone?

    The AAA/HA shared secret fields on both devices are blank. Is that a problem? Those values seem to get brought up quite a bit in other threads that I've looked at. There is nothing in the Detail section fields.

    Thanks

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  • Anyone?

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  • Just copy over any/all fields from the doner phone. as for the profiles, I've always made them match regardless even if blank or dummy data. I've never actually needed to mess with AAA/HA information on any of my device swapping but that might be a Samsung thing.

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  • I finally got some time to sit down and attempt this. I'm probably missing something very obvious, but how do I get my changes to save in DFS? I've changed the field and hit write and used write changes in the upper left of the programming tab. They aren't sticking.

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  • Make sure to check the console (logs) to ensure it was able to actually write. I can't remember the exact specifics, but think it'll give you green confirm instead of red error messages saying write was successful. If it fails to write, it probably means you didn't enter either the SPC or the Pwd (password). You need to enter one of those before you can write to the device. The SPC should be the same as your MSL number. Enter either value and press the blue arrow button to enter the value in. The log should read something about device being unlocked.

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  • I take it back. Some fields were writing and some were not. If my device requires a password, I don't have it. The log says device unlocked when I put in the SPC.

    When I enter the new MEID and hit write the log brings back:

    |
    Motorola QC Diag Port (COM6)
    | Complete
    |  
    |  
    |  
    |
    |
    MODE CHANGE
    | OfflineD
    | OK
    |  
    |  
    |
    |
    SET MEID
    | CPS_OK
    | ITEM_WAS_READ_ONLY
    |  
    |  
    |
    |
    Motorola QC Diag Port (COM6)
    | Complete
    |  
    |  
    |

     

    |

    So I guess the question is, how do I make it read/write? Do I need a device password? Some other setting I missed?

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  • I've rebooted the phone and I'm not getting the read only error now, but it's still failing to write the changes.

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  • Sounds like you probably need the device password. I wish I could help more on that item, but I simply don't know much about the Motorola devices in that realm. I'm pretty sure there's a way of getting it from the NV items though, it's just a matter of knowing where to look.

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  • Thanks.

     

    I can't seem to find any reference to a device password for this phone. Any idea where I should look? The only items that I can't seem to write are in the serial numbers section of DFS. Everything else works.

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  • You need to get the MSL from Ting. 

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  • @Sarthan, this is a doner device. The MSL from ting will not help in this situation. 

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  • Correct. I already have the MSL for the device anyway.

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  • Ting can get an MSL for a Sprint device

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  • I don't need an MSL. I got my donor's from Ting and the target's using an adb trick before I started this process. 

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