New phone release schedule

I am nearing the end of my contract, and I'm interested in signing up with Ting. However, as a tech person I am reluctant to commit to a phone that does not have Android 4 Ice Cream Sandwich already installed.  I know that the Samsung S2 is scheduled to get it soon, but the S2 is also beginning to show its age with the announcement of the S3.

Is there any information that you can share with potential customers about upcoming phones or potential release dates of when a new phone will be available? Paying for a phone up front is an investment, and I want to be certain that I buy a phone that meets my needs for at least the next 3 years.

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  • I would like to know this as well.  As much as I like the idea of Ting's service, it is hard for me to plunk down so much money for the 1 year old SGSII when phones like the EVO 4G LTE, Galaxy Nexus, and SGSIII are just around the corner.  Ting says that they will be adopting Sprints LTE, so it makes this choice even more difficult.  If I knew a Ting SGSII had some sort of good resale value, then I would't mind making the switch so much.

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  • Yeah, I am having real difficulty trying to pick a phone to buy. I really want the SGSII but have a hard time accepting the $500 cost for an aging phone (it's only $0.01 from sprint with a contract), but Ting can't really lower the price without taking a loss. Doing the math, I won't see any return on my investment until after 10 months using Tings $15 small talk/text/data plan compared to Sprint's $70 450 min. talk with unlimited data/text. Ting is definitely a worthwhile investment to make, but only if you have enough money upfront and can live within the usage constraints. 

    And as other carriers are charging only $200 for the new HTC EVO 4G LTE and Samsung Galaxy S III (with a contract), Ting will have to charge roughly $800 for the same product. You won't see any return on this investment for  a year.

    Ting is a long term investment with a large initial deposit.

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  • Google is selling the unlocked GSM GNex for only $399, so it boggles my mind as to why some of these phones are so expensive.  A 10 month ROI doesn't seem so bad actually and if I could get at least 75% back on resale I wouldn't mind.  The only other way is to use the phone for two or three years, or until it breaks.  That way you would definetely be getting your money's worth.  I am on Sprint right now, so I could theoretically sell my current phone and make up for some of the upfront cost of the SGSII.  For me, if I got out of Sprint, it would take about 12 months to save that $500.  I won't be able to make the switch in another few months.  Hopefully the hacking forum figures out  way to get a Sprint Epic Touch 4G to work to work on Ting.

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  • I was under the impression that they already had. It should involve similar steps to those of the  https://help.ting.com/entries/21281128-evo-3d-100-working-on-ting (note that there are more clarifications on what to do in the comments section on that thread, as well as alternatives to the pricey software used in the original post) If you're willing to dump $100 on a Sanyo Vero donor phone, then I'd wish you the best of luck. And remember, luck favors the prepared, so make sure to do some research before attempting anything.

    As for another possibility for Ting would be to offer multiple payments, like a loan. However, I understand that Ting probably doesn't want to do this as it would create more hassle and services similar to phone contracts which is what Ting is trying to fight against.

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  • Yeah, I sort of don't want to mess around with the phone.  If the SGSII gets the ICS update soon, it will be easier for me to foot the $500.  It's still a great phone, and will probably do everything that I need it to do effortlessly.  I'd probably use it until the wheels fell off it, either that or sell it and get an SGSIII, EVO 4G LTE, or GNex.

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  • So Sprint just announced that the EVO 4G LTE will be $550 off contract.

    Doesn't seem too unreasonable for what is essentially state-of-the-art in phone technology right now.

    I hope that Ting will be getting this phone soon!

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  • That's a pretty good price. The Galaxy S III will probably have to be priced the same, which would result in a major price drop for the Galaxy S II. I had made my original estimate for the $800 cost based on the currency exchange rate from British pounds ($800 = roughly 550 British pounds).

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  • Anyone else notice they *just* lowered their prices on all the devices? The photon is only $515 now, down $70

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  • Wow, you're right. It's only a small price drop for most of the devices for now, but hopefully it will help to entice new customers.

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  • This is definitely a step in the right direction.  I am happy to see they dropped the prices.

    But, this is what I don't understand:

    Sprint (Off Contract Price) vs. Ting Price

    1. Sanyo Vero - $209.99 vs. $70.00 ($139.99 difference)
    2. LG Optimus S - $299.99 vs. $170.00 ($129.99 difference)
    3. Samsung Transform Ultra - $349.99 vs. $225.00 ($124.99 difference)
    4. Samsung Conquer 4G - $399.99 vs. $265.00 ($134.99 difference)
    5. HTC Detail 4G/EVO Design 4G - $399.99 vs. $395.00 ($4.99 difference)
    6. Samsung Galaxy SII 4G - $499.99 vs. $485.00 ($14.99 difference)
    7. Motorola Photon 4G - $549.99 vs. $515.00 ($34.99 difference)

    How is there such a huge price differential between the Sanyo Vero & Samsung Conquer versus the Samsung Galaxy S2?

    There is a massive difference in savings between the top 4 phones and the bottom 3 phones.

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  • I'm hoping this price drop is preparation for a new phone release and not just testing out new pricing to spur sales. 

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  • @Drew SR: I suspect Ting is making a smaller profit on their devices than Sprint's off contract prices. The difference in savings could just be related to the cost of the devices and what Sprint believes it can get people to pay for each.

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  • Sprint kind of has to mark up the price so they are at least over $150 just to make you sign the 2 year contract.  Otherwise more people would just buy the $70 phone off contract so they could bolt if something better came along.  It's really lame but that's the way it is.

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  • New phones aside, I'm hoping I get credited the difference (to reflect the new price) for the sgs2 I just bought on Friday.

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  • New phones aside, I'm hoping I get credited the difference (to reflect the new price) for the sgs2 I just bought on Friday.

    Maybe they will cut you some slack, but don't hold your breath... unless I missed some price guarantee on the website?

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  • Not holding breath, that is what FedEx return to sender is for :-)

    When I spoke with ting last week, they said they weren't getting any other "super phones" for a while which is why I finally decided to order the sgs2 on Friday. It's not like I'm asking for a credit for the conquer I bought the 26th. We shall see.

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  • When I spoke with ting last week, they said they weren't getting any other "super phones" for a while which is why I finally decided to order the sgs2 on Friday.

     

    Oh wow. That is new information to me and may help me decide what direction to take and how quickly to move.

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  • Me too Joey.  But then again, it's probably not a good business practice to tell people on the fence to wait a while longer because something better is coming out.  But so far Ting seems to be upfront about almost everything.  It's hard to believe they would mislead someone on something like this.  I guess it's possible it was just a lower level person who did it on his own initiative or didn't actually have the knowledge that there are in fact some newer phones coming.

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  • These are legitimate concerns you have about our drop in device pricing. Please don't feel like you need to be firm, or angry, or upset with us. Our job is to make loving Ting easy. A marriage requires work-- a relationship with your cell company shouldn't.

    We're working on a more formal way to handle this stuff in the future, but for now, if you recently purchased a device in the past few weeks, please give us a call and we'll see what we can do for you.

    Just tell 'em "Ben sent me". They'll love that. And if they say "Ben who?" Just say "Haha real funny, now give me my service credit." But don't say it angrily... try to be real smooth about it. Like you're being sneaky and don't care if you get caught...

    Thanks folks!

    -Ben 

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  • I am really close to moving over but with so many new phones in the works it kind of makes it hard to move and with so few of the phones receiving ICS. I am hoping some newer phones are coming over really soon cause I would make of an incentive to  transition then.  It doesn't look like there is too many upcoming phones announced for sprint but there are a few "newer" ones like the the galaxy nexus, LG Viper, LG Optimus Elite that look like some good options. Even a section on ting with upcoming phones or preorder would really be cool.

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  • Hey Brett,

    We get asked that question a lot. Potential customers looking for a roadmap of sorts about which devices we're going to offer and when. Quite honestly though, we're looking at devices every week and when we make a decision to bring one in, we generally let people know right away.

    This means if we had a section on upcoming phones, there would be a post about a certain phone we're considering, and a follow-up post probably the next day that we're going to bring it in. :)

    -B

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  • Hey Ben, Mike (and whoever else) took care of it and gave me a service credit towards my sgs2 and met me half way with a service credit towards th conquer I got recently. Given the large price difference, I would have preferred I a little more than half way on the conquer, but I can at least consider the matter settled with no drama :-). Very "ting" like.

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  • It's a struggle... we'd love to do more... but sadly we lack the billions of dollars of profits in our bank account like the other guys. When it comes down to it, we have to think about what's fair for us and for our customer in every situation and I do hope we did right by you on this one, Sagi.

    -Ben

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  • Any plans on selling the Samsung Galaxy S3 in the near future? Or hopefully a minimal fee trade-up for those that bought the S2 recently?

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  • Somebody asked that in the comments in the Device Update blog posting at https://ting.com/blog/device-update/ .

    Unfortunately, the comments to not appear to be viewable, currently. I believe Ting estimated they might have the Galaxy S3 by September or October.

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  • The blog post said 6-8 weeks IIRC, so around August I am assuming.  The EVO 4G may be coming in around the same time I think and the SIII in October.

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  • Can I just say thank you to Ting for giving us that blog post with it's current short/mid range plans for future devices. I think a ot of people here really appreciated it and I look forward to future such "behind the scenes" posts from you guys.

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  • Yes, I echo that - thank you for the update!  And based on your promise to give us updates more frequently, we look forward to the next one to see how things are progressing!

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