Samsung Transform Ultra feedback

I was interested in signing up for Ting and buying the Samsung Transform Ultra but I was looking for some feedback first on this phone from anyone who has been using it for at least a couple of months. The reason I'm asking is the feedback on the Sprint website for this phone is horrible. Many people are complaining that the phone freezes up frequently. From a feature standpoint I really like the phone but if it's not reliable then it doesn't really matter. Has anyone rooted the phone on Ting? Is there an ICS flavor available?

The reviews seem a little better for the Samsung Conquer but it's more expensive and has less features (no 4G in my area so that's absolutely worthless to me). Also the battery life sucks on this phone.

I can deal with Sprint's horrible coverage because there is free roaming onto Verizon which has good coverage in my area but I can't find a reliable phone it's not worth it. I really wish Ting had a better selection of phones instead of just the cast offs from Sprint.

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44 comments
  • I can't be a lot of help personally In my research, there appear to be a mixture of good and bad reviews of this phone.

    I just ordered one from Ting, so we will see how it compares with my current Samsung Epic 4G.

    Ting's current choice of slider phones is currently rather limited, in my opinion.

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  • I was looking at the device list yesterday and had pretty much settled on this phone -- and now it looks like it's gone.  What happened?  Any plans for offering a different slider phone?

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  • We sold out of this device today. We have more coming, and it is now again available, shipping in 2-3 weeks. Sorry for the inconvenience!

    We have had generally positive feedback on this device. 

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  • Sean,

     I have had that phone for less than a month, but I will throw my opinion in. I have had the phone lock up on on me once. From what I read about the phone the Sprint ID pack function causes a lot of the freeze ups. I just don't use it. If I could take it off the phone I would, but then I have not spent much time trying to figure out how. I really just have one complaint. the touch screen is touchy. Sometimes it works just great, other times it seems like you just look at it and you get an input you did not want. I find myself using the keyboard a lot just to not have to touch the screen. Since I mainly use it as a phone and not a texting device or computer it does not bother me much. I did get the autoair and grooveip apps so that I can use the phone on wifi and that is great.  A lot of the places I go I don't get a great Sprint cell signal, but there is wifi available. Those two apps make a seamless transition between cell and wifi. 

     Since I don't have any other smart phone experience I can't compare it to anything else for you, but for the few times that I have had to use the phones browser it seems to work OK for me, the screen is way to small for me to stare at it all day, but it would not matter what phone I used, the screens are just too small for my old man eyes.  The 3g seems fast enough for what I do.

     Other than the minor complaint on the touch screen I like mine.

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  • Thanks for the feedback Ray, especially about the wifi apps. Hey Ting, it would be nice to a forums dedicated to each device.

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  • Sean,

     

    If you are interested, I see Ting now has a limited supply (less than 20, I am told) of the HTC Detail slider available.

    I believe this is the same phone as the EVO Shift 4G.

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  • I'm curious as to why it is worth $100 to buy the Detail vs the Transform Ultra.  I realize the Detail is a 4G phone, but according to Sprint, the Ultra can get 4G speeds even though it is a 3G phone.  Granted, I am also wondering if someone from Ting could chime in on that and tell me if Sprint is feeding their sales guys bogus info, or if the Ultra has additional capabilities that allow it to get up to 4G type speeds in certain areas using additional data compression or something along those lines.

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  • My wife loves her transform ultra. I tried a few custom roms, but I ended up rooting the 2.3.4 stock rom, root-locking it, updating to 2.3.6, then using titanium backup to remove all the sprint crap including the launcher and replacing it with ADW. Solid phone after deodexing and all that jazz, lots of community support for it as well since it is very popular on boost.

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  • For me personally, I just ordered the Detail for a couple of reasons. Looking online in this forum and elsewhere, the Transform Ultra has mixed reviews concerning reception and touch screen sensitivity.

    I know from personal experience with the original Samsung Epic 4G that Samsung phones do not have the best radio performance for cell phone reception. They never got the GPS working properly on my phone either.

    According to many people on xda-developers, HTC phones generally have the best performing radios.

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  • I have a Transform Ultra on backorder for my wife's first smart phone, migrating from prepaid Net10 service with a cheap flip. I was going to order the Conquer but had some issues completing my order online and it was off the page by the time I managed to get the billing to work.

    Regarding the Detail.  I see the Detail is $110 more expensive than the Transform. It appears to have a better LCD, but a slightly slower CPU and no front camera. I'm not seeing a $110 in additional value with the phone over the Transform Ultra.  Any comments to sway me?

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  • Generally HTC phones have better radios than Samsung. There are mixed reports online of reception issues with the Conquer. I know that with my current Samsung Epic 4G phone, the reception is less than I would like and the GPS has never worked properly.

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  • Any up-dated info on the arrival of the Ultra??  I know was said 'two or three weeks' but that was in the middle of last month.  So are we going to see them sometime this week?  I've signed up with Ting and ordered a Transform Ultra and I can't wait to drop Virgin Mobile and Tracfone and get started with Ting!  Any news??

     

    radio

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  • I sent a query to Ting support yesterday -- I ordered my phone two weeks ago, so it's not late yet, but I was hoping they might have an ETA.  But they replied that they don't have an ETA as they are still waiting on stock.  I'll post when they tell me it's in.

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  • Same as what Jacob said. Additionally, I was hoping to find a different mid-range phone similar to the Ultra or Conquer but they simply don't have any.

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  • A few more mid range phone options would be nice. I'm totally sick of my Optimus, but I'm not really huge on choosing between a $500 phone or a slider that's stuck on gingerbread.

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  • You guys seem to keep blaming Ting for things beyond their control. First, they are at the mercy of Sprint, and the phone manufacturers. Second, they seem to want to pick the phones that will work best, so they have to try them first. Third, they are getting flooded with people tired of big cel.

     

    The fact that you have these issues is the reason Ting even exists. They jump through all these hoops to be able to offer you a fair service.

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  • Can't speak for anyone else, but I'm not blaming Ting for anything, nor am I angry.  I just can't wait to get my phone and get started!

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  • Just threw it out there, just in case...

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  • Yup, same here Jacob...  

     

    I thought my 25 bucks @ month with Virgin Mobile was great, but then I was all set to jump ship and sign up with Republic Wireless and their $19 @ month.  Then, I heard about Ting and I know I've found my kinda phone co.  Just waitin'....

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  • Hi all - 

    Just a quick note to let you know we are working on inventory and are encountering some frustrating issues. While they are largely out of our control, we are working hard to improve things. Thanks for your support and patience! 

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  • Hi everybody!

    I'm on my third month with Ting and I feel like I finally understand what consistent, dependable service is like! Since I jumped off the Death Star, I haven't had my device (T Ultra, the reason I'm on this thread) lock up even once, as opposed to my old BB, which if it *didn't* lock up at least once a day it was a miracle. I'm no heavy data user, though the browser does get a bit boggy now and then. But I just clear the cache and it's all good after that.

    Also, I can now make voice calls. I couldn't do that on my BB, you ask? Oddly, no. I live on the second story in a neighbourhood of single-story homes, above everyone else, in line of sight of an AT&T tower 500 yards away, and couldn't get more than one bar, if someone called me the phone wouldn't ring and I would get a voicemail alert up.to 24 hours later, and when I called out I had to be in front of a particular window facing west or the call would drop instantly. Now I can make and receive calls, and have yet to be dropped.

    I'm not enough of a techie to tell how fast my data speed is (3g or 4g) but I have tested loading the same web page (I can has cheeseburger, if it's relevant) on my Transform on network with wiring off and on my PC on my cable modem via Ethernet and the phone won. So I don't know what that means, but it impressed the hell out of me.

    The touch screen is at times a bit, well, touchy, but this is my first one and my side of beef fingers may just still need to.get used to it. I'm actually better and faster on the touchscreen than the slider - I think the space bar is not wide enough and the delete, return and go keys being all together have resulted in some comical text conversations. But it's all good.

    All in all, I love Ting, I love the phone, and I love paying for what I use instead of paying too much for what I use of services that were spotty at best with AT&T. Cheers!

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  • That was supposed to say with Wi-Fi off, incidentally. :)

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  • Anyone know if a screen protector would reduce the sensitivity?  It seems to a little on my tablet.

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  • Thanks Scott, and happy 4th!

    Ross

    aka: radio

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  • Brian - it seemed to help a bit for me. I'd noticed the Transform has a propensity to detect a finger hovering just above it myself which meant more of the aforementioned comical text conversations. But yes the screen protector did seem to reduce that a bit.

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  • Oh and also in incidentally I had my first roaming voice call experience yesterday - and couldn't tell the difference from in-network. I was out in the southern Mississippi backwater (no offense to the Ting crew) for work and suddenly it hit me that I'd been talking for the entire 15 minutes since I'd passed Hurley and my call hadn't dropped - hadn't noticed even a pop in the signal on the handoff from Sprint to.the roaming signal on I presume Big Red. Just thought I'd mention that.

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  • So far I like the phone. I was skeptical after looking at a display, but they are night and day. It's solid, and well built. The keyboards work well, and I haven't noticed the screen being overly sensitive.

    I did upgrade the 2GB card to a Class 6 16GB. MUCH better. I also got a snap on protector that adds protection and grip without being sticky, but doesn't interfere with any functions. Nice phone.

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  • Thanks for the feedback Brian. BTW, what "snap on protector" did you buy? TIA

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  • It's the PointMobl snap on case with rubberized surface. It has a lip to protect the screen if laid face down, and a little bit of grip, but enough to make it hard to get out of my holster.
    I got it at RadioShack.

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  • FYI, if you get one, be really careful if you have to take the back off. Prying wrong could separate the two pieces of the phone and ruin it.

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