HELP!! MY PHONE'S NOT WORKING!!

customer service is closed and all of a sudden the network is saying we don't have service!!!! I am at hom which is right smack in the middle of a good service coverage area. I can't even call my husband and these are the only phones we have. Does anyone know what's wrong?

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  • First thing I would suggest is restarting your phone. If that doesn't work, then go to Settings > About phone > Update Profile.

    What model of phone do you have?

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  • It's a Kyocera Brio--but they're back working again. I'm thinking that the network must have been down for a while; I'm not getting the "roaming" icon on the screen anymore & I'm able to make calls within the network again. Thanks for the help!!!

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