First, let me say that I happened to be in need of an affordable cell phone plan and heard Leo LaPorte recommend (well, advertise and recommend) Ting on his weekend radio show, The Tech Guy. I've listened to Leo for years and I trust his judgement almost unconditionally.
I bought the Galaxy S II from Ting. It was about $150 more than I really wanted to spend on a phone (even with the $50 discount for buying the white version), but it got great reviews so it looked like the best option.
A couple years back, I had a Nexus One and I *loved* that thing. Did nearly everything I wanted it to with minimal fuss. My, how times have changed. This is not the Android I once knew. I have a couple of questions that I hope the Ting Hive Mind can help answer.
Data usage. The phone shows me at a little over 3MB data usage, while the Ting dashboard shows me at closer to 11MB. Why the discrepancy? Ting says I used 7MB on the first day, but I don't think that's right. The very first thing I did after I unboxed the phone was enable wifi so it wouldn't try to grab dog-knows-what over the 3G. The only thing I can think of is that I got dinged for either the Android or Sprint updates immediately after activation. Do those not use the wifi connection? If not, why would the Sprint network count those as data if they came from Sprint's own infrastructure?
Speaking of Sprint... There are a plethora of Sprint applications preinstalled. Most of them are uninstallable, thankfully. The voicemail one is not. Neither can it be disabled, near as I can tell. So every few hours, I get two notifications saying that A) There's an update to the Sprint Voicemail application that I really, really, really need to download like yesterday if possible, and B) Hey, there's a 30-day free Voicemail trial you just have to check out! Um, I thought voicemail was already free, and besides, I'm not going to use it since I have Google Voice for that. Any way to shut up or remove the Sprint Voicemail app? This behavior is _very_ close to a deal-breaker for me.
The other night, I put the phone on my nightstand with around 70% battery charge left. When I woke up 2.5 hours later (good thing I used my physical alarm clock rather than the phone), it was completely dead. No juice left. Has this happened to anyone else? I have installed the application monitor widget and will watch that for rogue applications in the future.
All that said, I applaud the work of the fine men and women at Ting. You guys are doing it right. Simple and affordable plans, excellent phone support, and an active community. Keep that up. There needs to be more companies like this.