Backup and factory restore SII

Been having some weird problems with my 1 month old Galaxy SII.  (Randomly shuts down and have to pull the battery to restart, yesterday it got REALLY hot, and when I looked at it it was shut down -- also had to pull the battery to restart.)

So before I got down the "defective from factory" road, I thought I'd do a factory reset, but I don't want to lose data and apps.  Can someone post a how-to on the best way to back up the phone, do a factory reset and restore apps and data?

 


Jim

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