Sprint Home Phone Connect 2

I have some questions on this device.

How does it work? Do I just plug in a landline phone into it and it just works?

Does it need its own phone number?

Would I be able to use my cell phone at the same time?

That is all for now, thanks.

2

Comments

69 comments
  • Still no joy, Katie.  I'm writing this on Sunday, 23:54 UTC, which is exactly 50 hours (so slightly more than 2 hours) ago.  I imagine I'll have to spend yet more time getting this sorted out...tomorrow.

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  • Delete! Delete!  JOY IN MUDVILLE!  Shortly after I wrote the above lament, I got an email from Ting saying my service has been activated.  The call quality is superb, even though I have a very weak signal.  This is the coolest thing ever to happen to telephony!  I'm paying less for my home phone AND my cell phone than I was paying for my cell phone alone.  And I'm paying a third less than my brother pays just for his Verizon cell phone.  Wahoo!

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  • Welcome to Ting, Emmett!

    Sorry that took so long... but you're here now, and that's what matters! 

    -Ben

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  • Anyone thinking of getting SHC2 to replace their home phone, don't hesitate.  This is fantastic.

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  • Another couple of questions about this sort of device

    1) Can Home Phone Connect 2 be used with old-fashioned dial access?  Presently the person has a landline, and she moves the RJ11 connector from the landline phone to her laptop (which has an internal modem).  Can she do the same with this device (does it connect via RJ11)?

    2) I assume that if it did work, the speed would be the same, because speed would be driven by the laptop's modem, right?

    Thanks!

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  • @Shirley

    Here is some info pulled of of the sprint site http://shop.sprint.com/mysprint/shop/phone_details.jsp?ensembleId=PCDH364SPC:

    ""

    * The Sprint Phone Connect 2 is NOT compatible with certain Home Security systems, IP-based or PBX office phone systems, fax machines, credit card machines, dial-up or DSL internet service, DVR or satellite tv services, medical alert services or collect calls.

    ""

    Mike

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  • Hello Shirley!

    Mike is correct that the HPC2 is NOT compatible with dial-up service. Here are more detailed answers to your questions and a potential solution to your internet needs.

    1) No, you cannot connect a dial-up modem to the Home Phone Connect 2. If you do, you might hear the modem dial and *TRY* to connect to the dial-up ISP, but the modem will be unable to connect or would connect at a very slow speed (see #2 below).

    2) If it did work at all, it would be VERY slow because of how Sprint compresses/encodes phone calls over their wireless network.

    A modem that usually connects at 33.6k or 56k might only connect at 2.4k or 4.8k. Have you considered purchasing a Hot Spot device (or smart phone capable of acting as a Hot Spot) from Ting?

    These devices let your computers and tablets connect to the internet over WiFi. You could pay Ting for data service instead of paying for dial-up internet. I did this and it works great! Ting has been sold out of Hot Spot devices for a while, so I purchased a "Samsung Transform Ultra - Refurbished" for $76 that I can use to access the internet from my tablet and laptop while in the car.

    You could do the same thing with your laptop at home. If you have a good Sprint signal, it would certainly be faster than dial-up. If you don't use the internet much, it could be less expensive than dial-up as well.

    Just a thought.

    Jason

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  • To add to Jason's comment, if you are worried about pricing / usage you could also set limits / alerts so your bill is always the same.

     

    Mike

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  • Thanks for this wealth of info!  I am a bit surprised--in the "old days" one could tether a Sprint PAM-enabled (Phone As Modem) cell phone to one's laptop and run the laptop on Sprint's 1xRTT and EVDO networks at potentially as fast or faster  than 56k modems. I figured the Home Connect device would be similar. (Sprint gradually phased out PAM-enabled "Vision" cell phones.) 

    I agree with Jason's solution of using a refurb cell phone (or hotspot device) but was trying to reduce the overall number of devices.  (She's not ready to get rid of her landline yet. )

    Thanks again!

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  • That tether approach should still work (in theory -- like you said, finding a device that supports PAM is going to be a bit difficult), but that's running it on Sprint's data network, same as a wireless hotspot. The phone itself emulates a modem, it's not accepting audio signalling from a modem in the computer and trying to feed that over the voice channel.

    The Home Phone Connect only runs on the voice channel, since it's made for connecting analog phones. On cell networks the uncompressed audio bandwidth just isn't there to support modem/fax signalling.

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  • ...and I just successfully tested PAM with a used Sanyo Taho I brought over to Ting. Took a while to find the right drivers (kc02us, Hydro/Rise/Dura series), but the USB tether works.

    Sprint appears to be modifying BYOSD at the moment, so I'd wait a bit before looking for a device if this is what you want to do, but it's still an option.

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  • Also, another person recently found a bluetooth gateway was more useful to him than a Home Phone Connect, which might help in consolidating devices.

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  • Can you be more specific about "Sprint appears to be modifying BYOSD at the moment, so I'd wait a bit before looking..."?

    I have three old feature phones--2 Sanyo PM-8200's, and 1 Sanyo Katana LX.  The PM8200's were certainly PAM-enabled; I'm less sure about the Katana LX.  My billing cycle rolls over 2 days from now so I was simply waiting for the new month before fiddling with them to bring them to Ting.  Should I go ahead and migrate the phones immediately?? 

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  • I don't have the details - hoping for more information myself - but apparently changes were slated to take effect today (probably a result of their last maintenance cycle over the weekend), so if anything would affect those it probably happened already.

    If it were me, I would start BYOD now, but don't continue to activate them. That way they're Ting-ready (if it reports success) and sitting in your account, but you won't get charged the per-device fee until you actually activate them.

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  • Thanks everyone for your advice and comments about the Sprint Home Connect 2.  Almost all of my questions were answered save one: Will placing the SHC2 device give my home alarm monitoring any issues? This is the only concern I have at this time.

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  • If you plug the alarm into the SHC2 in any way (either directly or through the home wiring if the SHC2 is also connected to the home wiring), I suspect it will not work properly.

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  • Thanks Andrew for the comment.  If you suspect the alarms will not work properly, do you know of any "work around" possible for this type of problem?

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  • To be safe, that would be something you'd likely need to contact your alarm company for assistance on.

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  • @Scott - I personally tested the SHPC2 with an ADT alarm system last month.  The alarm system could NOT transmit a test message to ADT when connected to the HPC2.  If we plugged the alarm system into the original landline, it could transmit a test message fine.

    If you have access to an HPC2, you could test this yourself.  Contact your alarm company and ask them how to initiate a test message.  In our case, we had to enter a valid alarm PIN and pressed a specific button 3 times. The alarm would then attempt communication with the alarm company.  If communication was successful, the alarm siren would sound for about 1 second.  If unsuccessful, the alarm would not sound at all.  The alarm company specifically told us that we did NOT have to notify them when we were sending a test, which was nice because I could try testing multiple times without bothering them.

    I have read that alarm system communication speeds can vary from 300 baud to 9600 baud.  I spoke with an electrician who confirmed that the communication speed is configurable on some alarm systems.  I suspect that if the alarm system was configured to use a very slow speed (e.g.: 300, 600, or 1200 baud), it would work with the SHPC2 while only increasing the time required to contact the alarm company by a few seconds.

    In the end, we decided to upgrade to the ADT cellular-based alarm communication option for $10/mo instead of trying to connect to the HPC2, so I have not been able to verify my theory regarding lower communication speeds.  If anyone does have luck using an alarm with the HPC2, please report it here!

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  • Trevor--Can you tell me how you got your Tahoe to tether? My Katana LX may never be able to tether, but this is where I'm at in trying:  I brought the phone over to Ting, It allows talk, SMS, MMS, and accessing the Internet.  I loaded susteen drivers on my Windows 7 laptop; plugged the phone into the laptop and it is being recognized as a modem.  I go to dial access setup on the laptop, dial #777, and either leave user name and password blank OR use my ting email and my ting password.  Either way I get an "error 678, remote computer not responding".  Admittedly the ting.com web site for this device does not show an "Allow other devices to tether to this device" option as it does on our smartphone.  Just wondering whether your  Tahoe setup was different and whether your Ting.com Device web page displays the tether option.

    As I said, I may be trying to do the impossible, but sometimes, I actually achieve it!

    Also, I apologize to everyone else for "branchng" James' original Home Phone Connect questions! 

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  • I used drivers from Kyocera instead of susteen, but it doesn't look like that matters in this case. I used #777 and left user/pass empty.

    However, the fact that the Ting dashboard doesn't show a tether switch isn't a good sign -- that means Sprint hasn't provisioned tethering for the Katana LX. (My Taho does have the option.) You might try contacting Ting and referencing this thread, and see if they've had any success convincing Sprint to enable it.

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  • So I assume you have to have a Sprint cell phone account in order to get this service? I'm locked into an AT&T contract.

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  • Kathleen

    If you are talking about the Sprint Home Phone connect  you can sign up for Ting buy a Home phone connect box and be rolling.  Ting supports the Home phone connect and you can just have that on your plan.  But if you home phone number is locked in an ATT contract there isn't too much you can do besides paying the TF to ATT and moving to Ting.  So if the home phone number you want to port is not locked in a contract you would basically have an ATT bill (locked in contract, I am guessing cell phones) and a Ting bill (where your home phone number would reside).  I hope this makes sense and answers your question.

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  • I missed the E in ETF...

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  • Mike, you also missed that ATT wireless users can likely bypass the ETF due to the latest surcharge per line. See the Ting blog & comments) for more details.

    https://ting.com/blog/a-new-att-fee-and-a-new-ting-service/

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  • I just read that on the FB page.  Good call Bruce!  Kathleen don't wait move over to Ting!

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  • Hi,

    Why is it that the Home Phone Connect 2 does not support fax and alarm systems (modem...).

    If you think about it, you know that it is possible to do with a standard cell phone.

    Why not with the HPC2?

    Is it possible that the HPC2 is actually using the data network instead of the voice network, so essentially it is a voice over IP over 3G?

    Does any one have an idea/

     

    thanks.

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  • The Home Phone Connect 2 uses the Sprint CDMA voice network. CDMA converts the voice to digital and encodes several voice streams to be sent at one time. This technology is designed for optimal voice transfer. I am not sure, but the device may use minimal data to update Profile & PRL.

    Analog -based services such as Fax & Modem (including Fire Alarm) require an analog, real-time transmission medium, 

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  • I just checked, and there was 354K data usage when I activated my HPC2. There has been no data usage since then.

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  • Regular cell phones terminate the call if either one of the parties hangs up. How does the Home Phone Connect 2 behave in this regard? If a phone connected to a Home Phone Connect 2 is left off the hook, does the Home Connect recognize this and simulate a busy signal for the caller? How does it behave in this scenario? Thanks!

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