Wouldn't the plans attract more users if it was by per min/mb?

Ting seems like a great deal for certain users - it's not even a certain type of user - but just certain users period.

Basically the tier system makes it so that those who fall on the higher end of the specific tier end up getting a better deal. While those who just barely push past the next tier end up paying for quite a bit of waste (even with the 5% bonus).

It seems logical to use a progressive system much like the federal income tax. The numbers could be tweaked so that the money Ting makes is similar (since after all, it's all about profit), but it would be a much more fair system where no one actually pays for waste, which would actually make the slogan "Pay for what you use. More flexibility. Less waste." accurate.

 

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Comments

20 comments
  • Here is a rough graph I created to illustrate it:

    http://wonshik.com/ting.php

    Basically people on the lower end of a new tier pays way more per min than those on the previous tier, which makes little sense.

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  • Note also that most prepaid US carriers that used a metered system have now moved to tiered plans.

    This implies that the metered system may not make good business sense for the US cellular phone market.

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  • LOL,  

    Aaron,  that's a handy list.  Next time someone want to rehash that subject, it will save a lot of posts, trying to beat a dead horse. 

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  • Chris, I really don't feel, "you are willing to be subjugate to their will,..."  I joined Ting knowing how Ting charges for their service. I am saving about $60 a month with two phones.  In fact, I would hate to see Ting change their pricing plan.  (this is based on the general assumption that that would necessitate an  increase cost of lesser minute packages.)   The fact they would loose revenue on some plans (might be good for you) means they would have to make it up on others (might be bad for me).   I make a conscious effort to try to stay within the bucket I am comfortable with.  If I go over, I will still be saving $50 a month instead of $60 from ATT.  

     

    A far as your suggestion about a 1500 minute bucket,  what about the person that would need a 1800 minute bucket, maybe a 1300 minute bucket?  Where would it end?

     

    I would suggest you review the list of posts that Aaron posted and read them.  That is the textbook example of "beating a dead horse".  I think that many of those posters were not aware how many other people had commented on the same subject.  I also think if you review those posts, you will find an equal or larger number of those posts support's Ting's pricing plans.  IMHO.     

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  • Aaron Burgman: link roundup like a BOSS!

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  • Thanks for the input Yon Soo, Chris, and everyone else (particularly Aaron... awesome topic list). As we've said in other threads, our plans are unlikely to change anytime soon, but we do appreciate the input and suggestions, and please be assured that they are taken into consideration.

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  • Chris - A lot of us use Google Voice and GrooVe IP to stretch our mobile minutes. 

    If interested, there is a ton of information here: https://help.ting.com/forums/21126483-Google-Voice

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  • While I would LOVE to see more tiers, I'm extremely happy with the current amount of money I save with Ting.  I started off replacing my Verizon phone at $90 a month with a Ting plan that was costing me $12 a month.  Last month I replaced my Vonage account ($35/month) with a Home Connect, which only added $6 to my Ting bill.  Even when I go slightly over a tier (or even 2!) and get bumped up I still save a TON of money over what I was paying before.  While I'll admit, there is an odd bit of cognitive dissonance when you think about that one 3 minute phone call that cost you $6, it goes away when you think about it harder and realize how much you have saved already (my brand new SIII already more than paid for it's self by switching to Ting).

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  • I have saved on average $100 a month off my bill every month I have been with Ting compared to my "equivalent" plan" with AT&T. Since I have now been with Ting for 10 months, that is $1000 saved. I am more than happy that Ting is treating me fairly and not ripping me off. I definitely could not say that about AT&T. 

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  • Zact looks interesting, but there are a few points against them.  They only offer 3 phones, with no BYOD that I can see. They don't seem to actually have a functional product yet (all phones will only ship on 6/3).  At most I would save about $10 a month by switching, but I would have to buy a new phone from them;  at the $10 / month savings it would take a LONG time to make the switch worth while.

    I DO really like the concept of more finely grained tiers, maybe the competition will make Ting consider breaking theirs up in to more chunks.

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  • Ting focuses on simplicity. The plethora of (proposed) options on Zing is not really simple.

    Ting has struck a good balance between simplicity & flexibility. Their first growing. profitable year proves they mad a wise choice. in may not necessarily be the best choice for you, though.

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  • I don't really see less tiers as being more simple.  The simplicity comes from the automatic adjustment of what you pay vs what you use, and that is handled on the back end automatically.  The absolute simplest thing is to just set your plan at 0 and let the system charge you for the tier you use.  That method doesn't get any more or less complex no matter how many tiers there are.

     

    Trying to frame it as a simplicity thing comes across to me as a cop-out.

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  • The moral of the story is, you can't please everyone.

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  • It was not an argument. It was a fact. It is not possible to please everyone.

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  • Alright Gentleman, let's stay on topic or the Ting police will come out. Trust me, you don't want the Ting police to show up. They wear aviator sunglasses and have mustaches so thick it could clean a grill, so let's all play nice.

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  • I think some people aren't being intellectually honest with themselves or others  (or they don't understand business/economics).

     

    I think the question should be, do you want more tiers and be willing to pay more for the smaller tiers? (If you want to be intellectually honest)  As you chop up the tiers into smaller pieces, Ting will naturally take in less money.  To make up for the loss revenue, they would need to charge more for the smaller tiers.  Pretty simple concept.  If Ting feels they can take the cut in revenue and make more tiers without raising the existing tiers, then that would be fine with me.

    This of course has been discussed repeatedly.  I won't be wasting further time on this thread.  Try to be civil guys.  

     

     

     

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  • But the point is, it would not be one tier. Your 1500 min. doesn't help me I need mine to be at 750. And the next person and the next and the next and the next and the next. Oh look we have a pay by the minute system. Then the next thread starts out asking, why does Ting round up to the next whole minute? I think they should charge by the 1/10..........

    I would love it if Ting were to add more tiers. But your "if Ting doesn't give me my 1500 tier, I'm going to take my ball and go home." Just makes me want to eye roll, and I am sure I am not alone.

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  • MB 5/10/13 " Next time someone want to rehash that subject, it will save a lot of posts, trying to beat a dead horse."

    CB 5/10/13  "Just because you are willing to be subjugate to their will, does not mean it is beating a dead horse for the rest."

    CB 5/19/13  "Never the less this seems like beating a dead horse here though, that is until competition changes the outlook I guess."

     Happy to see you finally got my point...     Darn, I got sucked in again   :)

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  • I think that's good enough for now. At the moment we're sticking with the tiers we've set, but that is obviously open to change in the future (no, that's not a hint  at anything. Just saying we're open to suggestions). I think we've got some good varying opinions on this topic at this point though, and we do thank you all for your input, but I'm going to close this thread for now so things can remain civil on here the forums.

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