a few questions

i have an alltel samsung myshot ( http://www.samsung.com/us/mobile/cell-phones/SCH-R430FKAATL) was my first ever phone and got it like 5 years ago, but now that alltel and version merged at places, im using an alltel phone with version, current phone bill is about $90 just for unlimited text on my moms plan. wanting to switch to ting, but i want to be 100% sure i can switch and keep the phone i have. or do i need to buy a smartphone/buy one of tings phones. i am wanting to get a new phone, but i dont have to much money to go buy a nice smartphone, nor do i care to have one.

i would also like to keep my current number.

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43 comments
  • Alltel merged with Verizon, whereas we can only bring Sprint phones over to Ting, so you won't be able to bring it over to us.

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  • but can i still use my current number perfectally fine? any relyable places to buy sprint phones other than amazon/ebay and on here?

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  • If you like a nice reputable place with warranties and returns and all that, Newegg is a nice spot. 

    http://www.newegg.com/Cell-Phones/Store/ID-140

    Also Overstock.com might be a nice place to checkout as well.

    http://www.overstock.com/Electronics/Cell-Phones/912/cat.html?TID=TN:ELEC:CellPhone

    All else fails, go to  http://www.google.com/shopping and take and look for reputable storefront.

     

    As far as porting your number over, you SHOULD be just fine on it.  May take a little bit.  Here is Ting's info on that process. 

    https://help.ting.com/entries/20842287-Transferring-phone-numbers

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  • Thomas, most numbers can be ported, but we should always test that. I'll send you a quick email so we can pre-validate the number for porting.

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  • We had good luck with swappa:

     

    http://swappa.com/devices/sprint

     

    I think they verify that the phone is clean (they also must disclose if they are rooted - i suggest avoiding ones that are so you don't run into any issues with Ting).  You also get a chance to "ok" the phone after it arrives, so you can activate it and test it before giving your approval.

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  • im not used to things being rooted/clean. ive only had 1 cell phone (my current) and its an alltel. i dont know what being clean/rooted means. so is this phone good  http://swappa.com/specs/htc-evo-4g-sprint also do you have a service for moving contacts from one phone to another? or do i have to do that myself

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  • Hi Thomas,

    1. "Rooting/hacking" means gaining root access to your device. This allows a user to customise and modify their phone well beyond factory settings. We don't oppose rooting a device at Ting, however, once a phone is rooted, it voids the warranty.

    2. The HTC EVO 4G from Sprint can be used on the Ting network, however, it's best to give us a call to find out if the ESN (a serial number behind the battery) is "clean," i.e. not flagged as lost/stolen.

    3. We don't have any physical locations so we can't be there to transfer your contacts for you, but we'd be happy to point you in the right direction with tips and tutorials.

    1. If you need any help, please feel free to give us a call or send us an email.

     

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  • im interested in this one.  http://swappa.com/listing/JHD876/view though it expires tomorrow.

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  • Hi Thomas, you'll have to contact the seller to acquire the ESN of that specific device. Once you have the ESN, we can verify the phone for you.

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  • how about an LG cosmos touch. do you guys support that phone?

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  • how do i use my current number with the phone i just got. got it today. 

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  • it keeps saying invalid phone id. 

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  • Thomas, the LG Cosmos Touch looks like it's a Verizon only phone, so we wouldn't be able to bring it to Ting.

    As far as activating your phone with your current number goes, we'd need more details, so we're going to send you an email shortly to follow up.

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  • Thomas, if you are looking for a more budget minded phone with similar specs then the LG Optimus S is still a really decent entry level smart phone. It does not have the slide out keyboard of the Cosmos Touch, but everything else is comparable and I think with a touch faster CPU/GPU as well.  

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  • the LG cosmos is my moms phone, she was wondering if her phone could be tinged, i got my HTC evo this morning. having alittle trouble getting it activated, but hopefully not for long

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  • Hi Thomas, if you need any assistance activating your phone, shoot us an email, we'll respond to it even over the weekend.

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  • after my number got ported over, this was in part of the email.

    After you activate, you will need to reprogram the 4G and MMS settings on your phone. For instructions, please see:

    https://help.ting.com/forums/21506547-bring-your-own-device-byod

    https://help.ting.com/entries/22393718-Configuring-MMS-and-WiMax-on-your-HTC-EVO-4G-A9292- since i have a htc evo 4g

    this is my first smartphone so i would like some help. 

     

    its been about 18 hrs since ive activated my phone, but it hasnt changed over yet. already contacted verison and my previous phone is already disconnected and my new htc evo should be working, though its not. 

    is that normal or not?

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  • Hello Thomas, lets try to get this working for you.

    On the page for Configuring your HTC Evo 4G it says to:

    1. Touch the “Application” icon
    2. Touch “Settings”
    3. Touch “System updates”
    4. Touch “Update PRL”. Wait for the PRL update to complete, then touch “OK”
    5. Touch ”Update profile”. Wait for the Profile update to complete, then touch “OK”

    Have you done this yet?  If not, go ahead and complete these steps to get you Voice, SMS, and 3G working.  

    Once you have that working, and confirm service is working, then we can get you to the part where you configure 4G and MMS service.  I'll be happy to help you out.

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  • this is my first smartphone, so idk where "system updates" is. i cant find it. my older sister wont be back home till the end of the week to help me with it. 

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  • Ok Thomas let's see if we can get you worked out before your sister comes back :)

    On your phone, there are two ways to get to the system settings.  You can tap the icon that goes to your application list, and find "Settings", or you can press the menu key from the "desktop" area and select "System Settings" from there.

    That should then take you to a list of different settings areas.  On a stock HTC Evo 4G there should be something called either just "System Updates" or "HTC System Updates".  From there you should see the options for updating the PRL and Profiles.  

    If you do not see "System Update" or "HTC System Update" then try scrolling to the bottom of settings and select "About Phone".  Depending on what version of Android you are running, it could be there as well.

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  • thats where i got lost. under settings i have the following:

    Wireless & netoworks

    Call settings

    Cyanogenmod settings (it came with the mod on here, i was fine with it) maybe thats why i cant find it?

    ADWLauncher

    Sounds

    Profiles

    Dsiplay

    Location & security

    Applications

    Accounts & sync

    Privacy

    Storage

    Launage & keyboard

    Voice imput & output

    Accessiblity

    Dock

    Date & time

    About phone

    under about phone it has the following:

    Status

    Batteryuse

    Legal information

    Model number

    Android version (2.3.7)

    Baseband version

    Kernal version

    CPU info

    Mem info

    Mod version for cyanogenmod

    Build date

    Build number

     

    thats all under settings

     

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  • OHHHHHHHHHHHHH That explains a lot, you are not on stock.  Ok, that version of Cyangenmod I see does not have the required bits for setting up the PRL and profile.  Basically Cyanogen will have "basic" android functions, but nothing carrier specific.

    What I would be doing, is taking this phone back to stock android from Sprint for this model phone.  There is a pretty easy guide here: 

    http://htcevohacks.com/htc-evo-hacks/how-to-unroot-your-htc-evo-4g/

    Basically download the RUU they have, boot your phone into the mode they say to and select fast boot.  Once in fastboot, run the RUU they provided and in under 10 mins you will be back to stock.  Just make sure USB STAYS CONNECTED.

    Easy steps, but I do NOT suggest doing it if you are not comfortable with the procedure.  I would be more than will to help you out if you need.  I can give you my email or an IM screenname. 

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  • you said dont suggest doing it if im not confortable with it, what do you mean. also i would like someone to confirm this will work. i trust you, but its best to make sure first

    i dont know much about the mod thats on my phone anyway. whats the pros of it?

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  • i tried that RUU thing, but its not working. any other options? could i possibly send you guys the phone at ting and you fix it? 

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  • theres a factory dada reset, if i had to guess that wont work?

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  • data*

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  • Oh, all I had meant by "if you are not comfortable with it", is that some people are not comfortable getting into the "guts" of their phone so to speak.

    Whey you say the RUU update did not work, how do you mean? 

    If you factory reset from inside Android, that is just wiping all user data and setting it up like a fresh install of what version of Android was already on there.  Thus if you do that, all that will happen is you will be back to setting up your google account and downloading apps again.

    If you are somehow talking about factory reset from the Bootloader.... DO NOT DO THAT.  If you factory reset/wipe inside the recovery/bootloader with out any software to install after that you will be left with a non booting phone until you get android installed.

    Now when you say the RUU didn't work, can you tell me what you mean? What part did not work?

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  • at the end of it, it says if theres a bar going accross the screen of the phone, it basically meant that its working and to exit out of this page (on the computer) though it didnt have any bar on the screen. so since that wasnt what was happening it told me to click next and that made me restart the whole prossess over, did it again, same thing. everytime it told me to unplug the phone, take out the battery for 3 seconds, put it back in and turn on the phone it turned on like normal with the cyanogenmod screen comming up and cyanogenmod still on, then it tells me to connect the phone and check that bar that suppose to go accross the screen, but never did and thats where its repeating the steps

    i have work tomorrow, i dont really need my phone for work, so i cant work on fixing it during the day

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  • Are you starting the RUU update while the phone is booted fully? Or are you starting the RUU update when the phone is booted into fastboot? If you view the youtube video, it shows the process in full on the phone and PC. 

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  • while in fastboot. i didnt watch the video yet. when it tells to unplug the phone, take out the battery, put it back in and turn it on, it doesnt come back to the fastboot, just a normal boot like before i done all of this

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