International Calling - Canada

Hello,  I am traveling in Canada from the US.  I turned ON, the international calling feature on my profile but I am still unable to get a signal here in Toronto.  What am I missing?

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  • I assume you updated the profile on ypuur phone after you turned tyhe feature on in your Ting dashboard.

    Did you turn on International roaming calling on your phone? I missed that step last Christmas when I traveled to Canada.

    If you did not do the profile update, You can set things up manually. I called Ting and they walked me through it. I needed to dial "1" before every number, though and I got Sprint text messages warning me of their high International charges.

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  • @Gary - did you update your PRL and profile before you left? If not, you will be unable to start using services while in Canada, since the updates need data (not WiFi) to complete, and you don't currently have data available if you are unable to use your phone.

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