Sprint Framily Plan

Wondering if you guys have a plan to keep Ting competitive given the new Sprint Framily Plan.  They are after the customers with a high number of lines, which up until now has been a Ting strength.   Cheaper data would be my favorite plan for you.

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22 comments
  • I wonder if devices bought direct from ting will be able to be activated on Sprint framily? I know Sprint mentions Boost and Virgin Mobile devices cannot.

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  • Actually, Higher number of lines is a Ting WEAKNESS inherent in how their pricing adds lines to the totals.. meaning on Ting you will hit XXL data much faster with multiple lines. 

     

    For most people with 1-2 lines Ting is by far a better deal. This, however, changes if you were to join a group of internet friends in the framily plans... it could be quite competitive with MVNO offers.

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  • Hey everyone,

    Looking into the Framily plan it seems that you're still going to be paying quite a bit.

    For example, a plan with 5 people you're going to be paying $175 a month (not including any overages on data OR if anyone chose unlimited data). Even if only 2 people wanted unlimited data you're going to pay an extra $40.

    I have dealt with one account that has 11 phones and are still paying less than that by about $60 and $100 a month. You can't really argue with those kind of savings.

    My advice here is to take a closer look at your ACTUAL usage and see what you're paying for. Chances are that you're paying extra for services not used. Then compare what you're paying/will be paying to what you would be paying with Ting.

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  • Gotta call you on that one Paraic, if someone has 11 lines, the least they could pay with Ting is $66, if they didn't use them at all.  So lots of lines - with low usage - Ting still wins.  I am just weary of having people with 3 different companies plus having a hotspot from yet another because of the data costs on Ting.   I still save on my lower usage family members, but I have to make them keep data turned off.

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  • Timothy, I think it all comes down to what works best for you. Our latest coffee promo, revealed that 92% of AT&T and Verizon customers would save money with Ting. That's a pretty darn good number. Of course, that still leaves 8% of people who are better off right where they are.

    Our goal at Ting is simple, we want to save you money and provide a pleasant mobile experience. It's what we live for. If we can't deliver on either, then we understand your decision to do what's best for you.

    We take our pricing very seriously and to alter what we've worked very hard to build, would have to come with heavy consideration. Our pricing model is designed to efficiently save most types of  mobile users. Naturally, we may not save as much money for people at one end of the spectrum, such as the heavy data users.

    So, long story short, we really want to save everybody money, but are happy saving most people money. If you'd like to speak to me, Paraic, or anyone at Ting to figure out what your bill would look like, we'd be more than happy to. Cheers.

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  • Even if one only needed 5 lines, it wouldn't make sense to just have 5 in a "framily".  The way I read it, one could easily find 2 people over the internet to join one's framily.  Only the code is shared, the strangers get separate bills, and one is not financially liable for what they consume  So the in the example Paraic gave, the 5 lines would be $150 plus taxes and fees. 

    Like Timothy, I too am weary of having to be the data consumption police with my family :-)

    Hopefully sprint will give ting a break on the wholesale data rate.

    ting's customer service is excellent.

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  • Thanks for responding, Ting is doing well for me and most of my family.  If the XL data were to move to about $30 - it would do well for all of us.

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  • So the in the example Paraic gave, the 5 lines would be $150 plus taxes and fees.

    My math is bad.  I meant to say $125 plus taxes and fees for 5 lines, assuming one's framily includes 2-5 strangers.

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  • I believe 5 lines under the Framily Plan would equate to $175.00.

    $55 for 1 person

    $50 for 2

    $45 for 3

    $40 for 4

    $35 for 5  (5 family members * $35.00 = $175.00)

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  • Your math is correct. Sprint needs better math people.

     

    6 lines is $180 (6x30) and 7 lines is also $175 (7x25)

     

    I'm currently on ting. But with this deal, I can get to 7 lines and will be able to switch. (since I want to use more data)

     

    Is it possible to directly transfer from ting to sprint and keep the same number? or will I have to port to someone else, then to sprint. (so I can keep my phone)

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  • On Ting with 6 phones with average moderate usage and the cost is between $105 and $140 per month (way less than half of what we were paying before). One month we might use way more data than usual and bill goes up to $180.  If we went bug nuts crazy i think the max bill might be $205.  

    Sprint's new pricing might be a little more competitive but I will stick with Ting because it still saves me money.

    But i am ok with Ting lowering the data rate!

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  • We just moved our 3 phones off a long time 700 family plan and being 8 year customers. It's the extra add ons like text, web access, and insurance were the killers. Total package was $120 from sprint. We calculated we could now spend half of our sprint bill since we are generally 200 minute or less users.

    That's almost $1.25/ day or $40.00 / month for each phone we aren't really using on a daily basis for other than a few quick calls and maybe find an address or phone number on the web.

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  • We were paying $229 a month for 5 phones on Sprint.  4 of the phones were smart phones, so $40 of that $229 was the surcharge for the smart phones.  Since moving to Ting last fall, our bills have been in the $60-$80 range. We are very careful to use wi-fi whenever possible because the data charges are what really add up.  It's just amazing how much we're saving with Ting. 

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  • You can find strangers to join your Sprint Framily plan and the bills are completely separate. So you can easily get the rate of $25/mon. My Ting bill is typically $21 or $30 depending on if my data usage exceeds 100M (I typically call 200+ minutes and a couple of text messages). However, I have to carefully limit my GPS usage and use auto sign-up software to automatically connect to WIFIs with splash pages. Sometimes the auto sign-up software does not work and I would be using cellular data receiving push emails etc. without knowing it. With the Framily plan, I can totally forget about data usage (I and even watch a little youtube), and I will be paying no more than I did with Ting. 

     In my opinion, 100M of data is too tight if you use a smartphone as a smartphone. if you have one line and use more than 100M, to achieve Ting's average of $21/mon, you are left with either 100 minutes or 100 text messages a month. That is simply too limiting. In contrast, for $4 more, you get unlimited talk and text, and 1G data from Sprint.

    I am saying this because I wish Ting can come up with more competitive plans, or argue with Sprint for better wholesale rates. I don't want to let Sprint to marginalize Ting.

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  • One thing Ting can do is to allow strangers to share and have separate bills. this way, you will be maintain some of your advantages.

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  • Before you all go jumping on the "framily" bandwagon, I would suggest you spend a little time browsing their community forums. Those people are PISSED OFF!!

    They're being charged $55 per line for 2-3 months no matter how many lines they bring in. They're being charged $15/mo extra for phones that are still under contract. They're being charged full retail for phones that are eligible for upgrade. They're being told they can't keep their plan, and are being compelled to move to "framily". They're being told they cannot combine existing accounts into a "framily" group unless the bill is put into one name. And on and on and on...

    It's a train wreck over there. I don't know about you all, but I wouldn't go anywhere near their "framily" scheme.

    I had 3 lines on sprint that cost me $210/mo. On Ting, those 3 lines, plus 2 more now cost me under $100.

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  • There are indeed tons of complaints. But I seem to be on the lucky side. I have got my first bill. I took over someone's plan and phone 3 days prior to the billing cycle. Charged $5.50 for the 3 days, prorated without discount. I don't plan to argue over the $3 discount I should get. My bill for the next billing period is $30.65, including $25 and $5.65 of surcharge and fees. No  activation fee, no charge on the phone that is still under contract or anything else. The bill is my own, period.

    The phone I took over for free has been used for a year and I have a one-year commitment with Sprint. If I buy the same used phone from Ting, I would have to pay $380 up front.

    Overall, I am happy so far. I acknowledge that if you have a big family to share the bill, Ting can still be ahead. The Framily plan has an advantage for individuals and small families who don't want to share bill with others.

    It is true that some of the Sprint representatives don't really know how to perform their tasks, and their service quality varies a lot.

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  • If that was a Sprint phone not under contract and on the BYOD whitelist, you could have brought the phone & number to Ting without any activation charge,

    Depending on usage, one phone on Ting can be less than $25 a month, especially if sharing rate buckets with other phones. I have 3 phones in regular use pule a 4th for emergencies and my bill is usually around $50.

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  • So let's play with some numbers. Say that your average person uses 250 minutes, 1000 texts, and 1 GB of data per month (which is really excessive, you won't use anywhere near that if you have wifi at home / work and/or don't watch videos over 3G). We use 1 GB for comparison because that's what the Framily plan gets you. We'll do another comparison later with a more reasonable data figure. T = Ting, S = Sprint Framily without unlimited data. Prices below are per person.

    1 person: T $39 ; S $55 ; advantage: Ting

    2 people: T $29; S $50; advantage: Ting

    3 people: T $30.67; S $45; advantage: Ting

    4 people: T $28; S $40; advantage Ting

    5 people: T $30.5; S $35; advantage Ting

    6 people: T $29.33; S $30; advantage: basically a Tie. (Ting's fees are probably lower enough to make this gap more noticeable, but we'll go ahead and call it a tie anyway)

    7 people: T $28.5; S $25; advantage: Sprint

    8 people: T $27.88; S $25; advantage Sprint

    9 or more people: T $28.25; S $25; advantage Sprint

    So Sprint has a very slight lead of not more than $3.50 per month per line, before taxes and fees, and I'm pretty sure Ting will eat into that lead severely, and this lead only starts at 7 lines. 

    If you have a more modest 250 MB of data per user, you'd never even get close to ahead with Framily.

    What about unlimited data, which also includes a device upgrade annually? Well, I went shopping for a Galaxy S5, new. Ting only has the white 16 GB so we'll use that for comparison. Ting charges $597 and you own the phone. Sprint lets you rent the phone for $27.09 / mo; when you want to upgrade, you turn the phone back in. With Ting, you could sell your old phone. Let's try selling a Galaxy S4 16 GB as an estimate of "what could I expect to get back for selling my 1-year-old phone"? We're power users, so we'll say it has SOME scratches. Glyde gives an estimate of $219.32 back in my pocket, so I've effectively paid $413.50 (based on 6% sales tax on the S4, YMMV on tax rates) to "rent" my S5 for the year from Ting,  which is $34.46 per month. Sprint charges a $36 activation fee, which amounts to $1.50 a month, so the net difference for just the phone is that you pay $5.87 more per month with Ting.

    Now, we've got unlimited data on Sprint, so let's crank the data usage way up to 3 GB per user per month. While we're at it, we'll somehow find time to send 2000 texts per user per month. I'm leaving voice usage down at 250 minutes because the type of person who uses 3 GB of data in a month is the type of person who doesn't use their phone to make calls.

    So to be clear, the assumptions are:

    250 Min, 2000 text, 3 GB data. Ting phone fee: $34.46 / month. Sprint phone fee: $28.59 (includes $36 activation split across 12 months).

    1 person: T $102.46, S $100.59

    2 person: T $95.46; S $95.59

    and it gets worse from there.  

    at 9 people or up, you finally hit the "over XL" bucket for minutes so the scale is the same no matter how many people. Ting pays $95.21 per month and Sprint is $70.59

    (Actually, Sprint people could pay only $10 / month for 3 GB of data, but lose the annual upgrades. At that point, they pay $650 for their phone, plus the $36 activation fee, minus the same estimated $219.32 back from Glyde. This is $38.89 per month for the phone, so data + phone is $48.89. The unlimited plan was paying $20 + $28.59 = $48.59, and is therefore a better deal.)

    So basically, it's what we've always known. Ting is bad if you're a high-data user. Use WiFi and save big. :)

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  • Carl,

    Thanks for sharing your hard work! It really highlights the idea that to make an intelligent decision about your carrier, you need a clear understanding of your data needs.

    One minor question though: Do either of these scenarios take into account sprints "device fee"? Any customer who does not buy a new phone on easy pay (whether they use their existing phone or buy a phone outright) has to pay $15 per month in addition to their plan rate for at least 12 months.

     

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  • I too am torn between moving rest of family to Ting, vs building a Framily plan with Sprint. I can do minimum 4 lines, possibly 7 lines. I have been on the fence for 6 months whether to move all to Ting. I may even consider (sorry to say) T-Mobile or AT&T (yuck)

    Ting positives:
    No activation fees (great value)
    Controllable usage fees, use what you need, pay for your usage
    Combined account usage - Better than the per line limits from other carriers
    One time device fees, at a reasonable cost
    Exceptional customer service

    Ting Negatives:
    Limited selection of phones. The list is longer today than it was in prior months. However, Ting will not sell the phone with the larger amount of RAM, preferring to sell a middle of the road device, Ting will have a specific color available one day, then it disappears for a while and may appear later, or maybe never will reappear. For example, the present website only features a white GS5 on the site today.
    Ting is restricted from bringing pre-purchased devices for about a year, which is contractually understandable, but limits options to get around the limited device selection for the latest phones.
    Ting does not yet allow roaming data, and face it, the Sprint network is not as built out as Verizon. Makes navigation a real challenge.
    Ting does not offer device insurance. For those buying devices for their children, this is important.
    At times, data usage on Ting is excessive. Phones consume data at night when no one is using them. What's up with that?
    My daughter turns her data off, except a few limited uses per month. (bless her heart)
    My wife would not know how to do this. My elderly mother-in-law would not know how to do this. I would get frustrated having to do this.

    Rather than telling people how to manage their budget, let's get back to useful advice on how to limit a phone's data usage such as turning off the automatic Facebook video playback when scrolling thru posts, and per device instructions on how to manage data usage.

    Let's open up the available selection of phones to all colors and memory options available from the manufacturer.

    Let's provide a low cost, high value device insurance option for those who want this.

    Let's provide no cost data roaming or at least, an option to pay a small surcharge for roaming data.

    Let's reduce the high end data costs by creating more tiers (XXXL and XXXXL) at a lower cost per tier, without costing more for the lower usage tiers (compete with Framily 7+ devices and the T-Mobile no-contract accounts).

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  • @Travis, no it doesn't account for that. I couldn't begin to decipher Sprint's lengthy terms & fine print fees. Searching on that, what I found was that the $20 unlimited data covers it if you keep it for 12 months, or you can just pay the extra $15. This only applies to current Sprint customers who are not on a Framily plan already, and who are under contract because of getting a discounted device which is not yet upgrade eligible (and which was purchased after 1/10/14, since they are currently waiving this fee for devices bought before then). If you're looking at switching from Verizon / TMo / AT&T / Ting to Sprint, this doesn't impact you. 

    BUT if all of that is true (You're on Sprint under contract, device not eligible), then you need to just add that $15 / month PER LINE to the math above, which means that: 

    * Low data users are even worse than before on Sprint. At best, Sprint only had a very slight discount of a few bucks at a very high number of lines, and the extra $15 / mo is just not at all worth it for these people; they'd be better off either sticking with their current plan until they are upgrade eligible, or ditching Sprint completely (Ting ETF relief program? Maybe with BYOD? Not sure how that all works.)

    * High data users have even more incentive to just pay the $20 / month and get unlimited data, because effectively they're only paying $5 / month more than what they would have to pay anyway. As the earlier math showed, at 3 gb data / line / month, you should always buy "unlimited" from Sprint, which gets you a device upgrade annually and gets you out of this fee anyway.

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