Nexus 5 memory = read only?

I have the Nexus 5, 32 GB phone.  I connect my phone via USB to my computer.  I had placed files on the phone before but now when I try to edit or add files, I get a message saying that my phone is a read only device.  Please help.

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15 comments
  • Hi Donald,  Try this - Go to apps then settings, under the device menu, go to storage and hit the soft buttons in the upper right and touch 'USB computer connection'.  Ensure that Media Device (MTP) is selected.  We'll open a support request about this for you to follow up - check your emails.

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  • I did that.  MTP is selected.  I try to save a *.xlsx file and I get "Cannot save here.  Please select another location."  I only have about 10% of my available data used.  It let me delete files but I can not "copy/paste" or "file | save".

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  • Hi Donald.  It does look like we'll have to do further investigation on the problem.  We'll follow up with you via the support request we opened for you.

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  • Thank you Martin.  Just for additional information.  I did power off the phone then back on.  No change.  I can't save into the root of the storage or into any folder.

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  • Hi Donald - I have sent you the support request - if you can follow up on that request, we'll work on the problem right away.

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  • is there a solution to this yet?

    i was able to copy about 4GB of files to the phone, but it took about 1.5 hours, despite it only taking 10-15 minutes to copy the same files from my old blackberry to the computer i'm using (win7).

    now when my nexus% is connected to the computer, all files opened are read only.  

    i use my phone as a storage device and this is throwing a huge wrench in my workday.

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  • Hi MD. It seems we might need to take a look at some of your SD card's settings. I'm opening a support request so we can investigate that further with you. Expect an email within the next few minutes.

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  • The Nexus 5 has no SD card slot,

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  • Bruce that's correct, no SD card.  i did receive the following helpful hint in my email from ting support..

    from Renny Malone

     Hi MD,

    As Martin mentioned, Go to settings -> storage -> click the three dots in the upper-right portion of the screen -> USB computer connection -> make sure Media device is checked. If that is already checked you can disable and re-enable it and connect your device again. If you are still having some trouble, go into the device manager on your computer, remove the Nexus 5 driver that auto installed and connect your device to your computer again and see if the correct driver is installed. You can also try downloading and installing the Google USB drivers to get your device to communicate with your computer. 

    Hope this helps!

    • Renny

     

    Unfortunately updating the usb drivers and rebooting all devices does not change the issue.  all excel files still open as [read only] [compatibility mode].  

    it is possible to move complete files from nexus 5 to computer and vice versa, but i am not able to open, modify and save a file in excel on my computer when it is stored on the nexus5.

     

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  • Hey MD,

    What software are you using on the phone for creating or viewing spreadsheets?  I'm using Docs To Go Premium on my N5 and I don't have any issues.  You might try the free version of Docs To Go to rule out your software.

    Something else to try:  I never could get reliable connections with the drivers loaded by Windows or with the Google USB drivers.  I ended up using Wug's Nexus Root Toolkit ( http://www.wugfresh.com/ ) to root my phone and that kit has instructions to get drivers correctly installed.  After correctly installing the drivers, my connection became reliable although it is far from perfect.  I'm running Windows 7 Pro 64 bit by the way.

    Rant on:  I am not a fan of this trend of getting away from SD cards and I absolutely hate the MTP connection method.  Files transfer much slower, they all get re-stamped with the current date and time when I copy them.  File manager on the PC thinks they are all media files instead of spreadsheets, docs and such.  Teracopy won't work with the MTP connection format.  My first N5 died and I was unable to retrieve my data from the internal storage.  I had to RMA the phone and so now there is a phone out there with all of my personal data stored in the internal memory with no way for me to erase it.  NOT a good system Google!  Give us back our SD card storage and stop trying to push us into the cloud!  This may very well be a deal killer for me to purchase another Nexus phone.  I'd rather put up with bloatware.  Rant off.

    DC

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  • DC we have the same setup, my phone is rooted with wug's NRT, same OS and my experience is exactly like you've said/ranted.  i don't open the files on my phone, just use the phone as a storage platform for docs open on computer.  thinking  it's not going to be possible to use files like i am used to unless someone knows of an app to view the N5 as a drive rather than a media player.  

     

    it's unfortunate that i didn't find this out til way past the return period for my phone.

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  • http://forum.xda-developers.com/google-nexus-5/general/info-storage-nexus-5-data-info-loss-t2534010

     

    handy link that describes the N5 file system and why it doesn't work like i want.  

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  • Very informative link, MD. Now I know what to expect when I connect my Nexus 5 to my computer. I have only had mine a few weeks.

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  • Very informative link, MD. Now I know what to expect when I connect my Nexus 5 to my computer. I have only had mine a few weeks.

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  • Update:

    i decided that keeping a bunch of sensitive data on my unencrypted phone is a security risk, and rather than fret over whether i can use my phone as a digital wallet also, i bought a hardware encrypted USB drive (Integral Crypto AES 256) for all my files.  it's another piece of equipment to keep track of, but putting it on my car key-ring solves that little problem.  so now the N5 can just be a phone/media/browser like intended and my files will be on a secure drive that goes wherever my car key goes, which means it's always with me.

     

    btw, just a plug for ting, the service on sprint LTE is great in my area and i'm planning to port my wife's phone to ting as well.

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