Hello, I've been on Ting for over a year now and it's been almost as good as my experience with Sprint. Other than a few issues, I've been enjoying saving some money and getting reasonable service.
Over the past 2 weeks now, I've been unable to receive any incoming calls. The problems started with everyone in my family when we spoke we would get poor quality voice calls. It sounded like the voice was being compressed and it would cut out on nearly every other word at times, we were doing a lot of "can you hear me now" and "is that better now" type questions.
Anyway, after contacting Ting on this they advised that I do a carrier reset, which I did. Several days later I was told that my phone was constantly busy (fast or rapid busy signal). Like all circuits are busy. I also can't access my voice mail box, it too gives me a fast busy all the time. I have a HTC 4G LTE phone and it isn't rooted or anything special.
My question is, has anyone else experienced anything like this in the past here on Ting or on another carrier's service? I've got another open ticket with Ting on this (7 days ago it was opened), but I'm concerned that the solution is going to take at least another week or more. I'm using this phone for business and needless to say, I'm not getting any calls and people are complaining that they are unable to reach me and/or even leave a voice message..
Again, I can call out fine, send and receive text messages, I have wifi and data access, just can not receive any incoming calls or check my voice mail.
Thanks in advance to anyone able to give me any suggestions and/or possible fixes. I appreciate it!