The new rules enacted by CITA this month were (supposedly) meant to allow greater consumer choice and foster competition in the cellphone industry. Judging by the firestorm of discussions here on Ting, and increasingly elsewhere, sprint obviously has found a way to exploit the new rules to do just the opposite; reduce competition and limit choice, particularly from the MVNO and used device markets. I find it hard to believe that this is simply a "poor implementation of the policy".
For anyone interested in making their complaints heard, the FCC might be a good place to start. https://www.fcc.gov/device-unlocking-faq
From their website:
Contact the FCC
You have multiple options for contacting the FCC:
- Online: Consumer Help Center
- By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322)
- By mail:
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, S.W.
Washington, DC 20554
P.S. it might be nice if someone from Ting could chime in here (anonymously, if necessary) and give some advice on how a complaint to the FCC might be worded to send a strong, yet accurate message on the subject.