Any advantage to doing Google Voice integration prior to leaving Sprint?

I'm just starting to get acquainted with all of the details around Google Voice and the myriad of configuration options.  I do see that Sprint has a special relationship with Google Voice that allows for greater integration of the two, but that this isn't supported by Ting.  If you use a Ting number with GV, it's just like any other carrier.

So that has me wondering.  I'm all primed and set to move over to Ting from Sprint (I have an Evo 3D approved and awaiting activation), but should I opt for the full integration with Google before doing so?  Will that carry over if I switch to Ting?  Or is there no intrinsic advantage to doing so?

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  • OK, it seems that there is no advantage.  In fact, when porting your existing Sprint phone number to Google Voice, your service with the carrier is actually terminated and then reactivated with a new phone number that GV will forward to using your original number.  That smells of "plan renewal" to me, which is certainly not what I'd want to do.

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  • The Sprint integration with Google Voice is different than it is outside of Sprint. To maintain the essence of the Sprint integration you will need to port your cell number to Sprint. You need to do that before you leave Sprint. When you port a number to GV it takes almost exactly 24 hours. Once the porting is done your Sprint phone will no longer function and if it is the last phone on your account your Sprint account will be closed. I would activate a Ting phone before you leave Sprint so that you have a phone number to forward your calls to when the port is complete. If you are going to do a BYOD with your current phone make sure it is on the list of supported devices. If this is BYOD then you should make sure that the process is started at a more convenient time for Ting support. Don't do this on a Friday afternoon or late in any day since Tings support hours are limited to weekdays. 

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  • Should add that GV integration ceases once you leave Sprint so your phone number is no longer attached to Google Voice.

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  • Gary your second post sounds like you're confusing something compared to your first one -- the Google Voice Integration is not the same as porting your Sprint number to GV. The Integration is a couple clicks that does some backend magic and doesn't change anything as far as your account/plan goes. But no, it won't travel with you if you leave Sprint contract service.

    Zarthan meant "port your cell number to Google Voice" and has it right as far as Ting goes, same as any other carrier.

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  • Thank you for the responses, Zarthan and Trevor.  I have a slightly better understanding of it now.

     

    I did sign up for Google Voice and have a number now that redirects to my active phone number.  I haven't yet figured out how I want to proceed going forward once I'm on Ting:

    • Get a new number with Ting and stick with it
    • Get a new number with Ting then have my active Sprint number ported over before canceling
    • Port my active phone number to Google Voice and have it forward to my Ting number

    I'm not yet clear on all the ramifications with each option.  Whatever the case, I don't want to end up with my phone number on Ting forwarded to Google Voice and be subject to a forwarding deduction of minutes because of it.  Having the minutes people spend recording their messages count against your minutes just doesn't seem fair, but apparently that can happen in one configuration.

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  • Gary:

    How hard would it be to get everyone you know calling a new number? I took a free number, told everyone, forwarded it to my mobile and home ATA and it worked out fine.

    Some people are really attached to their numbers and that would suggest porting as the best alternative.

    Most mobile numbers can be easily ported to Google over a day or two you can test the eligibility of porting your sprint phone to Google here https://www.google.com/voice/b/0/porting

    From Google, forward to your mobile and a very popular ATA the OBI http://www.obihai.com/googlevoice.html which lets you place and receive calls from home through your GV account using a standard telephone plugged into the device and you then use your mobile while away from home. I use a similar method to the obi but to my defense the obi wasn't around when I set up. For Most people the result works very well and can save some coin but keep in mind that Google is only a management tool and should an issue arise Google doesn't offer enterprise level support like they have here at Ting.

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  • Hi Robin,

    I've had my phone number since 1998.  There have been times when I've been called by people or organizations I've not been involved with for many years.  I like the fact that the number persists and people can reach me rather easily.  True, now with LinkedIn and FaceBook, it's not that hard to track somebody down, but it takes extra effort.

    What you said about Google is part of my concern.  While it's a very robust company and it will definitely be around for a good long while to come, telecom is not their primary business and so they don't know it as well or thoroughly as Sprint/AT&T/Verizon.  What happens if there's a flaw in the scale-ability of their design, or if it gets breached by some unforeseen hacking method?  Or, what if there's some kind of weird configuration defect that occurs with an individual's account?  I'm sure support won't be nearly as responsive as a cellular carrier.

    So, my thought is that maybe I should port my Sprint number to Ting, then just have my "extra" phone number with Google Voice continuing to forward to my ported number.  I can give the GV number to secondary parties or new people I meet, keeping it as a convenient alternate.

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  • There is no one way to use GV and the way you have chosen is certainly a popular one. I chose to port my cell number to GV and have not experienced any issues but your concerns are valid. 

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