"Not a support request, but as a software developer who focuses on UX, I wanted to provide some feedback about a couple things I noticed during the activation process yesterday:
After adding Pay with Amazon to my the account, before activating the SIM cards, the fields such as address, etc. were reset with blank/default values. Going to another page then going back fixed it.
After I completed the step above, there was no indication that Pay with Amazon was my selected billing method under Account Settings. After I activated the SIMs, I noticed that it was shown as the payment method.
The TOS only mentions the CDMA network, and needs to be updated.
I had to select payment method again when activating each device, even after I already set up a payment method in the account.
Received "You have canceled your authorization for Ting.com" emails from Amazon Payments, saying I canceled authorization for automatic payments. This may be due to the steps completed above.
I was surprised how quickly my number was ported from Verizon, I was expecting a day, and it was done in an hour.
I then installed the Ting Android app to monitor my account, and noticed a couple of things:
the menu/back arrow and overflow menu are black instead of white, which is not consistent with the title bar text color.
on the Settings screens, the title bar should be standard Material style, with the back button and Settings on the left, and the checkmark with "Done" on the right.