Blackberry GSM
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I want to bring a GSM Blackberry device to Ting, but I'm having problems verifying what models will definitely be compatible. Does anyone have experiences with specific Blackberry devices? Any obvious issues?

Thanks!

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  • I believe any T-Mobile or T-Mobile Prepaid device should work on Ting GSM with possible limitations. Ting does not officially support any Blackberry devices on either of their wireless services.

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  • I have 2 Blackberry Q10 Sprint CDMA (SQN100-4) phones and 2 unlocked Blackberry Passport Silver Edition GSM (SQW100-4) phones on the same Ting account. To activate the Q-10's I had to use the Setup App Self Service to get the PRL updated and the Profile updated after they were ported over from Sprint, but they now work the same as they did on Sprint. The two Passports were activated on the GSM network without problems. The Sprint CDMA phones never have dropped calls. The GSM phones have had many dropped voice calls at my home, probably due to a weaker cell tower signal. I went to 2G only on the GSM network settings and the calls are not being dropped anymore. I use wifi for data at home, so that is an okay compromise. Since the the Blackberry phones were not sold by t-Mobile they do not have wifi calling. Hopefully the T-Mobile/Blackberry spat is over and once the new software updates come out wifi calling will again be available. No off network roaming data, but again I use wifi whenever I can to save data charges on the network.

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  • As always, our BYOD checker is your best place to ensure your device will be able to work with Ting. We still don't officially support any CDMA based Blackberry devices and only BlackBerry 10 devices or newer are supported on the GSM network.

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  • OK, so how do I check if a phone will work with Ting before purchasing it?  The BYOD checker/Check your phone's compatibility assumes you have the phone in hand.

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  • Hi Joe,

     Good question. If you are looking to bring a phone over to Ting but you are not sure if it is compatible there is a way you can check outside of our BYOD checker. What you would need to do is find out the model number of the phone. This is usually listed in most posting but if it isn't you should be able to contact the seller to find out. After you have the model number you'll want to search up its frequencies online. I personally use GSM Arena because their database is most up to date and is the site is easy to navigate. From there you will want to compare the frequencies listed to those that we use here. 

     Our frequency for our CDMA network is the same as Sprints which makes it pretty easy for determining if the phone will work on our network. If the model of the phone is Sprints model it's good to come over! If the phone you are looking at is a GSM model then you will have to look a little more closely to see which frequencies the phone can pick up. I won't dive into that here but if you check out this article on bringing a phone to Ting it will have a chart listing off the different frequencies to look for.

     If you have any trouble with this though you can always get a hold of us and we will be able to point you in the right direction or you can also use our personal shopper program that would be more than happy to work with you in finding a phone that works on Ting. 

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