No Service

I have a new Nexus 6 on the Ting Network. I spent an hour on the phone with your Tech Rep this AM; we tried everything including about 10 factory resets..with and without the new Ting Sim card installed. I used this phone for a short time on the Straight Talk Network and always had full bars.
I drove to a very built up area today and watched as I got a maximum of three bars and arriving home the bars dropped to zero and now shows "No Service" inside. Would poor Sprint coverage be the problem because I had such great reception with the same phone on the AT&T network with Straight Talk.
Any further ideas??

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