What happened to the Whitelist of supported devices?
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I cannot find the Whitelist. I need to know if the LG G3 is supported before I get it.

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  • It was replaced by the IEMI checker, take a look over the BYOD FAQ;
    https://help.ting.com/hc/en-us/articles/205428828-CDMA-BYOD-Supported-Devices-FAQ

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  • If you have good T-Mobile coverage, is is easier to consider Ting GSM. Any T-Mobile phone will work and unlocked AT&T phones are a possibility.

    To check for Sprint, you need the IMEI of that particular device. Perhaps the seller could check it for you.

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  • Well that's a pain in the rump. I was looking for the whitelist so I can go used phone shopping. The IEMI checker doesn't do me any good, I have to buy the phone first so that I can tell if it's compatible? I've never been able to get the IEMI before buying.

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  • Hey John,

    Sprint made some changes last year to how things work in regard to BYOD devices, and that stopped us from having a whitelist for devices, as every CDMA device has to be checked at ting.com/byod to know if it will work with us now.

    You can read more about the changes that Sprint made here:

    https://ting.com/blog/changes-to-the-byod-program-the-good-the-bad-and-the-ugly/

    Around the same time that this happened, we launched our GSM network as well, and as long as your GSM device is unlocked, there's a good chance that it come on over to Ting.

    We have a guide on what to look for: 

    https://help.ting.com/hc/en-us/articles/205428938-Can-I-Bring-My-GSM-Device-to-Ting-Compatibility-and-Unlocking-Guide

    Essentially you want to check if a phone has access to frequencies 1900, 1700/2100 and or bands 2, 4, 12 to work with us.

    If you find a phone you're interested in on the GSM network and want to be sure, just give us a call, shoot us an email or pop into chat and we'll check it for you. 

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