Anyway at all possible, if Ting could give a very few, minuscule amount of talk, text and data for the $6 monthly fee.

Don't know if this has been discussed (and if so reply with the link) but this service is perfect for the el cheapo, tightwad friends of mine who don't want to pay higher monthly charges but it drives them up the wall, that they have to pay $6 for nothing (to them-I myself, see it as a base pay for your VERY pleasant and helpful customer service agents.) Walmart/Virgin used to have a phone plan similar to yours, and they DID have a monthly minimum but it did include very little talk, text and data plan-however, their clientele (NOW, let us not judge Wal Mart shoppers) couldn't quite understand the concept so they had to discontinue it and you guys to my knowledge are the only one with this type of plan. is this company quite inflexible in considering this plan of having minutes included in the basic plan, yes in the long run you may lose a little money but in the short run you will gain a LOT more customers which would help keep those pleasant, helpful people employed.

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Comments

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  • Not very likely. That would amount to a hidden charge and Ting is against any hidden charges to provide "free" services.

    Instead, Ting seeks to keep their rates as low as reasonable.

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  • Yes. It would be VERY nice if the smallest buckets were 1 of each. When I was in college, I could have used a text message to confirm that I had a phone number, or 1 minute to make a quick call home once a month.

    1 MB would be more than sufficient for, say, an Arduino with a GSM board. It strikes me that this last use could be one quite interesting to manufacturers as well -- if they could offer their customers 'it'll just do its thing anywhere' for $6/month. And that uses negligible but nonzero data.

    I'm not sure the folks at Ting realize some people actually pinch their pennies this much. I don't any more, but in college I sure did. Boost was the only option as a result, because I was able to pay $10 every 3 months to maintain a line.

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  • For data, they do allow a very small amount because phones need a small amount of data to update the Profile & PRL.
    The dashboard will show a current charge, but the do not actually charge you for it.

    Perhaps you will get an official answer from Ting staff instead of this user.

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  • response to the first "answer": This is not a hidden charge. The point is that we already pay $6 to have a phone. Why not just include 5 text messages and 10 minutes of talk time in that fee? Don't call it "free" because it isn't. This could bring in some more customers who will eventually start using their phone more once they realise how handy it is.

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  • Even if they can't include any "free" texts, minutes or data with the monthly service charge, they can lower the cost, see new thread I started with "another company giving Ting a run for their money."

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